Responsible for the Risk Management functional training and staff development efforts across the Risk function. - Developing the strategy for Talent development across the Risk organization- Creating the staff development framework- Implementing new courses, programs and development opportunities- Create and monitor process improvements- Establish and maintain development budget for organization - Responsible for reporting/metrics for Risk training and functional development- Provide support for audits and exams- Lead & Manage the Risk Critical Experience Program- Manage 7 mandatory Risk Compliance Programs

• Managed 34 enterprise-wide mandatory Compliance education initiatives for 17,000 Synchrony employees• Led the development of Compliance training governance and strategy models• Oversaw the audit/exam readiness for all Compliance education programs• Partnered with HR on quarterly on-boarding and orientation programs • Conducted monthly and quarterly validation for over 5000 Anti Money Laundering (AML) & Office of Foreign Assets Control (OFAC) assignments • Point of contact for 15 mandatory Compliance reports • Partnered with the Learning Center of Excellence (COE) on Compliance program testing • Responsible for the measurement and effectiveness of 40 training programs• Supported 8 additional Enterprise Risk and Compliance staff-led programs and initiatives• Implemented a new “Flexibility in Training” program that streamlined enterprise-wide online Compliance training, enabling 30% productivity savings for employees • Partnered with Analytics teams in India to develop a program using SAS, reducing our monthly mandatory compliance reporting time by 7 days• Identified several program enhancements: combined multiple programs into one reducing overall program maintenance costs by $30,000; working with the business, helped to reduce the audience for a mandatory training course from 14,000 to approximately 3,500 employees reducing time away from clients and customers

Accomplished leader in human resource development with broad experience in creating innovative human resource development programs that align with business strategy.• Strong professionalism and business acumen with an adaptable leadership style• Extensive experience partnering with all levels of an organization• Passion for creating solutions that promote client and organizational success• Both domestic and international experience

• Responsible for the talent development of 3,000 Leaders in all functions worldwide• Worked in close partnership with executives, business unit leaders and functional subject matter experts to align 9 new learning solutions to business objectives• Led learning solution design and delivery for 25 enterprise-wide initiatives and projects• Used blended learning curricula and sustainable learning interventions (e.g., virtual, face-to-face, immersive, and action learning techniques)• Reworked existing learning and talent programs that increased the overall assessment rating to their highest ever ratings (5.96 / 6.0)• Collaborated with multiple external vendors, business partners and Universities including Boston University, Northeastern University, Stanford University, Stockholm School of Economics, Pivot Consulting, Korn Ferry, and World Action Team to develop over 10 different leadership programs• Managed three external vendors, ensuring quality and effectiveness of learning solutions• Managed a $15 million program budget• Managed and tracked evaluations, assessments, and reporting for 25 enterprise-wide initiatives and projects

• Led an initiative which identified current and future skills valued in the marketplace. The program helped IBM save over $18 million in five years by aligning learning investments with key organization needs• Managed the reskilling program for IBM. Created 15 programs and 2 expertise matching tools to assist with reskilling employees into new roles• Member of the workforce recommendation team tasked with closing expertise and skill gaps for major growth plays• Assessed business expertise requirements and developed learning solutions aligned to those needs • Managed a cross-organizational and virtual team

Partnered with geographies and business units to develop and implement a plan to align their expertise and learning requirements to strategic business needs allowing them to fill in-demand growth roles.Created an expertise ecosystem that allows for clear and concise career development paths for succession planning (decreasing time to competence for leaders). Developed a learning suite solution as the primary communication medium for accessing education which included job role based learning plans and job match learning plans to help close learning gaps for all levels of the organization.

Created and executed a learning strategy for the Integrated Technology Services (ITS) unit and associated geographies and business areas. Identified and implemented improvements to streamline the education administration, request, and development processes, thus increasing the number of development projects by almost 50% while decreasing the average project cost and time to market year-to-year from 2001 to 2003.

Analyzed cross business unit requirements, performing project cost analysis, developing education objectives, and leading design and development project teams. Created e-learning solutions for cross enterprise clients.