Mitchell Plyler, Mha Email & Phone Number

Kansas City, Missouri, United States

Kansas City Metropolitan Area

North Kansas City, Missouri

Kansas City, Missouri, United States

• Manages complex client relationships with a high degree of variability, and requiring influence to achieve targeted outcomes• Develops strategies for design, system validation, and integration across solutions and venues of care• Develops and oversees the execution of domain, issue, and change management strategies• Mitigates and resolves integration risks proactively; serving as the final point of escalation• Provides integration oversight for engagements so that project deliverables and timelines are met while ensuring value is delivered to the client as committed• Provides integration and domain expertise to internal and external client project teams• Consults cross-functionally with internal stakeholders to impact functionality with relation to integration and stability

Kansas City, Missouri Area

General Laboratory Consultant:• Delivered and rendered consulting services to successfully design and implement Cerner PathNet General Laboratory and Specimen Collection solutions• Adhered to Cerner model content and model project implementation standardsGen Lab Knowledge Leader:• Designed, validated, and delivered changes to Cerner Model Standard content and workflows and communicated those changes to the General Laboratory team.• Worked directly with interdisciplinary stakeholders to design and implement integrated solutions to strategic model changes. Gen Lab Preceptor Coordinator:• Aligned new general laboratory resources to preceptor counterparts to ensure proper consultant training and effective learning through enhanced consulting experiencesLaboratory Problem Champion:• Documented and tracked solution problems from discovery, logging, and planning phases through to implementation to Cerner model standard

Columbia, South Carolina Area

• Led successful site renewal from NCQA PCMH 2011 to NCQA PCMH 2014 recognition standards. First Community Health Center (Five Points Pediatrics) to reach PCMH 2014 Recognition in the State of South Carolina (as per the SCPHCA)• Reviewed, revised, and created policies, procedures, and protocol to forward renewal and recognition of 15 primary care sites to NCQA PCMH 2014 standards • Reconciled old PCMH EMR workflows (SuccessEHS) with new workflows and opportunities provided by the current EMR (athenaHealth)• Provided direct athenaHealth EMR system configuration and design to support the Clinical Information Systems team and ensure best practice functionality • Tasked by the CEO to solve issues and tease out the most efficient workflows for ECCHC’s special population programs which include the Ryan White (HIV/AIDS) program, the Healthy Steps Program, the Transitions/Homeless program, and various population health grants• Championed patient engagement initiatives and processes such as patient satisfaction survey collection and data aggregation• Championed change control and project management processes to drive proper communication channels and ensure efficient issue detection, follow-up, and tracking• Acted as the Patient-Centered Medical Home Division Director, leading a team of 3 Care Coordinators for enhanced Care Management and Coordination at 3 trial sites• Implemented Quality Improvement initiatives encompassing quantitative and qualitative measurement using best practices for data capture and processing• Designed, built, and managed ECCHC’s Facilities Request and Tracking system• NCQA Patient Centered Medical Home Content Expert Certification received 12/14/15

Charleston, South Carolina Area

• Successfully designed and implemented build for non-employee users with the purpose of allowing controlled open-access to patient data in the instance of research trials • Owned System List build, user assistance, and enhancement• Provided on-call services to users during the day, evenings, and weekends as needed or dictated by the team• Facilitated and built for enhancement committees including specialty care nursing, care/treatment teams, and respiratory therapy, including one-on-one sessions with providers as needed to effectively enhance workflows• Built and coordinated MUSC’s Service Team functionality, allowing for enhanced access to relevant patient lists in dynamic clinical team structures• Effectively navigated a big bang system go-live

Charleston, South Carolina Area

• Worked with MUSC’s Epic Testing Coordinator to define the needs of Epic Testing and build an application to track testing application updates and testing facilitation• Facilitated project prioritization and scoring meetings attended by MUSC’s chief leadership staff including the CNO,CNIO, CMIO, CAO, and CQO • Planned, designed, built, and managed the project management database system for the Medical University of South Carolina’s Performance Improvement office • Led and assisted with Epic database systems implementation risk assessment seminars to pinpoint risks for various project areas throughout the Project Management Office and Epic implementation teams • Spearheaded system planning and redesign of the current state IT Project Request System.• Collaborated with MUSC’s Patient Safety Manager to create a system to track auditing compliance for High Level Disinfectants safety checklists • Account administrator, guru, and subject matter expert for the Project Management Office (PMO) team of 6 interns • Oversaw over 100 project applications in current use enterprise wide at MUSC and managed issues and related questions • Trained enterprise PMO customers to use current applications within the system and to build custom applications at the request of the customer and the behest of the PMO lead• Conducted a detailed workflow analysis of Desk Clerks in the NNICU to show waste and pinpoint potential improvements

Charleston, South Carolina Area

• Responsible for input and manipulation of patient data, attaching files within the system, formatting reports and general Microsoft Office troubleshooting, and Excel data manipulation.

Clemson, South Carolina

• Accountable for the installation of 87 security cameras in housing facilities, including installation of Ethernet cables to network switches. • Responsible for functionality and repair of interior and exterior doors monitored by card readers and alarms.

Benet Hall, Clemson, South Carolina

• Acted as a resource to promote and foster a constructive learning environment. • Responsible for ~120 residents to ensure their welfare both academically and socially.

• Upheld housing regulations and inspected building facilities for safety issues• Duties include fire safety checks, regulation enforcement, ensuring the wellbeing of residents, and creating an educationally stimulating environment.

Master Of Health Administration, Health/Health Care Administration/Management

Bachelor Of Science (B.S.), Managment

Activities and Societies: Calhoun Honors College