Dispensary Payment Processing Solutions

Specializes in placing companies for High Risk Merchant Services

➢ Partner management with 3rd party vendors to ensure business/consumer clients are receiving the highest value from Bank of America in an appropriate manner.➢ Operational knowledge of bank policies, programs and internal audit procedures. ➢ Team leader in Commit usage and execution of weekly cases.➢ Market small business developer for associates.➢ Virtual meetings on a weekly basis with new and experienced business owners.➢ Experienced in selling and providing service in a high volume sales environment.➢ In depth knowledge of all Small Business and Consumer products and services at all levels.➢ Ability to engage client in an in depth conversation about operations of their business.➢ Financial consultant for small business owners in day-to-day operations.➢ Maintains a strong working relationship with other branch and market employees to ensure all small business owners are receiving superior customer service in order to increase the amount of financial products they use as well as encourage referrals.

Your Personal Professional Real Estate PartnerMEMBERSHIP:National Association of Realtors Virginia Association of Realtors Lynchburg Association of Realtor

•Handles monthly forecasting of store budgets and sales projections and is responsible for the analysis of financial performance of both revenue and expense to ensure store profitability.•Share responsibility with store manager for continually evaluating sales and operations of the store to maximize sales and profitability. Works in conjunction with Regional Manager to leverage best practices from other stores to evaluate marketing ideas for the St. Louis, MO location.•Manages over 400 associates on a daily basis to ensure productivity of daily store operations.•Key escalation point for customer concerns and associate questions for problem resolution on all sales and customer service issues.•Primary manager responsible for the interviewing and hiring of new associates. Assigned a portion of new associates to train and coach. Administers periodic performance review and salary decisions for associates.

•Served as person-to-person contact negotiator.•Co-coordinated signage placement at reserved games.•Venue placement of signage at opening ceremonies.•VIP auction and party director for Georgia Games Gold Sponsors.•Assisted the Sponsorship Sales Director in developing and maintaining relationships with the Georgia Games Sponsors.