General Manager
Marriott Corporation
General Manager, Burroughs Conference Center, Malvern, PA. – Managed all hotel/conference center operations. Won multiple awards for excellence in management and customer satisfaction. Implemented an award winning employee newsletter. General Manager, R. David Thomas Hotel Conference Center, Executive Education Center at Duke University, Durham, N.C. – 113 executive style guest rooms and suites. Booked all new external business. Planned, managed and implemented the pre-opening… Show more General Manager, Burroughs Conference Center, Malvern, PA. – Managed all hotel/conference center operations. Won multiple awards for excellence in management and customer satisfaction. Implemented an award winning employee newsletter. General Manager, R. David Thomas Hotel Conference Center, Executive Education Center at Duke University, Durham, N.C. – 113 executive style guest rooms and suites. Booked all new external business. Planned, managed and implemented the pre-opening process.Managed all hotel/conference center operations. Exceeded projected revenues by $100,000 in thefirst quarter of operation. Show less