Mitchell Hicks Email & Phone Number

St. Catharines, Ontario, Canada

● Practiced report writing with the completion of shift inspection and incident reports● Perform routine checks of the property and maintenance facilities and accurately record incidents in my duty book● Demonstrated leadership by taking control of complaints and providing a resolution to problems● Enhanced communication by dispatching guards to events and monitoring their safety on CCTV footage● Enforce rules and policies of the property to mall patrons and issue trespass notices in addition to affecting arrests upon guard discretion

St. Catharines, Ontario, Canada

● Developed independence by providing the public with information on enforcement, regulations and policies and procedures that comply with St. Catharines by-law standards● Demonstrated responsibility by patrolling the beats in a company vehicle and abiding by uniform standards● Actively enforced parking violations by serving vehicles infraction notices with monetary fines

Niagara Falls, Ontario, Canada

● Ability to communicate with customers to find products that suit their needs● Trained new employees by demonstrating proper work ethic to ensure productivity within the workplace

Bachelor'S Degree, Psychology

Diploma Of Education, Criminal Justice/Police Science