Mitch Fox Email & Phone Number

California, United States

California, United States

San Francisco, Ca, Us

I'm the leader responsible for AirCover for Guests P&L, guest experience, and product roadmap. AirCover is a service guarantee protecting guests from the worst issues that can occur with an Airbnb stay. Fulfilling that promise involves guest-facing and internal product experiences, ML/AI personalization technologies, business policies, and an operational team of 1,000s of support agents.

New York, Ny, Us

VTS is the leading vertical-SaaS platform in commercial real estate (Series E, backed by CBRE, Insight Partners, Thrive, and Fifth Wall). I was the business-unit product leader for VTS Market and VTS Data, two SaaS offerings, and owned the company's B2B2C Marketplace, which aspired to be "Zillow for Office Space." I was the senior product leader responsible for revenue, retention, growth, and adoption for all three product areas, as well as VTS' top strategic partnership, with CBRE. I reported to the CPO and led a team of 7 PMs and 7 data analysts.Most significant amongst my accomplishments at VTS has been leading the pivot of VTS Market from a lead-generation focus to marketing automation and insights. 9 months into the pivot, Market is now the company's leading source of new bookings.

San Francisco, Ca, Us

Academia is the world’s largest platform for sharing academic research (Series D, backed by Tencent, Khosla, Spark Capital, and True Ventures).I was responsible for Product, Design, and Growth. I owned the company P&L, reported financial and product results to the Board, and led an outstanding 17 person team of PMs, designers, marketers, researchers, and customer success reps.I grew revenue 16X during my tenure, helped grow the team from 22 to 67 employees while maintaining profitability, and enabled an $11.5M extension to our Series-C (Led by Tencent). I led the development of the company’s content recommendation strategy, including “Related Papers” products, news feed, and native iOS and Android apps. These efforts have helped 3X Monthly Active Users (MAU) and grow registered users from 45M to 153M.

San Francisco, Ca, Us

I was responsible for the development and rollout of Academia's B2C subscription offering, the company's primary form of monetization. Within 8 months of joining, I had grown revenue 6X and brought the company to profitability for the first time.Academia Premium gives researchers tools to accelerate their research, measure their impact, and showcase their publications. I led the Product Management team, with responsibility for revenue, growth, and user engagement.

San Francisco, Ca, Us

I was brought in by investors to lead the turn-around of this beloved but financially struggling travel community. My team grew revenue over 3X in 1 year, bringing the company to profitability for the first time in its history.I re-launched Couchsurfing's subscription business model, including ID verification and 24/7 support. I also led the development and launch of Couchsurfing Hangouts, a mobile-first friend-finding feature used by over a million travelers looking to meet locals in person.

Mountain View, California, Us

I joined Intuit via the acquisition of GoodApril as one of three PM Directors at TurboTax, and reported to the SVP Product and Engineering. Major accomplishments included:- Leading the TurboTax response to the Affordable Care Act, the largest tax law change in a decade. My team exceeded its goals, and averted what industry analysts predicted would be a massive category shift from software to tax stores- Led a strategic monetization initiative which added Identity Protection in the 'Max' bundle. Oversaw partnership and product integration.- Oversaw two of the company’s “Discovery” teams, exploring ways to use tax data to apply for government benefits and to pre-fill a mortgage application – precursors to the “Data Platform” launched in 2016- Championing the development of Intuit's new "Assessing for Awesome" recruiting methodology, while bringing 14 high-performing new PMs into the company

San Francisco, Ca, Us

GoodApril (Techstars Boulder '13) was an online tax planning tool for consumers, with an initial focus on the Gig Economy. As Co-Founder I focused on Product, Design, Marketing and Fundraising. We launched a concierge MVP within 3 months of founding, enabling tests of market demand for tax planning advice. Hundreds of customers uploaded a tax return to receive a report on tax savings opportunitiesOur tax analysis included a simple diagnosis of how you would be impacted by the rollout of the Affordable Care Act. Post-acquisition, this became the core focus for our team at TurboTax.Intuit's acquisition pre-empted our Series A fundraising round.

Zecco was a tech-driven low cost competitor to E*Trade, Schwab, and others in the online consumer brokerage market. I led the marketing team with responsibility for customer acquisition and product marketing.- Managed online display advertising, affiliates, referral programs, SEM/PPC and social media advertising- Responsible for product positioning, messaging, and go-to-market strategy

I was responsible for customer acquisition and support technologies, including new customer registration tools and Salesforce Support Cloud implementation. I led the planning and launch of several company-wide product initiatives, including new Quotes & Research section, a streaming quotes tool, and account management functionality

Boston, Ma, Us

Senior team member responsible for analysis. Supported strategic decision-making through development of business cases, data models, and analytical summaries. Projects included:- Identifying $200M+ cost savings through elimination of unnecessary customer contacts, and provided ongoing strategic and business planning support to ensure achievement of cost savings as “imbedded” team member for telecommunications client- Prioritizing new branch locations for development for a retail bank through collection and analysis of customer research, government statistics, competitor branch data, and street-level traffic statistics

Project “Module Leader" at Monitor Group (acquired by Deloitte in 2010), responsible for qualitative research, quantitative analysis, and presentation of analytical findings to clients. Ranked in top 5% of global analyst class (2006); one of two US consultants selected for early promotion. Project experience in FMCG, biotechnology, medical devices, manufacturing, nonprofits, and governments. Diverse international experiences:May - Aug 2004: Cambridge, MAJune - Aug 2005: Frankfurt, GermanySept 2005 - May 2007: San Francisco, CAMay 2007 - Mar 2008: London, UK; Riyadh, Saudi Arabia; Johannesburg, South Africa

Washington, Dc, Us

Nonprofit student organization providing pro-bono strategy support to DC area nonprofit organizations. Still active, the organization has served over 80 clients and has 400+ alumni.Founded and organized of the first annual Business Strategy Challenge, a nonprofit business strategy case competition.

Bsba, International Business & Small Business Management

Study Abroad, International Business