Customer-Related: • Build meaningful relationships with the customer as a trusted advisor. • Negotiate pricing with customer based on the current truck markets and service requirements. • Execute customers’ logistic requirements for transit. • Quote transactionally (outside of contract) as a value-add. • Communicate delays and/or transit issues in a timely and clear manner. • Analyze claims or potential claims (BOL’s/temptales/reefer downloads/USDA inspections) • Create weekly scorecards to track OTD performance. • Oversee temps and operations personnel specific to my accounts.Carrier-Related: • Understand seasonal and regional supply/demand, specifically relating to produce freight. • Negotiate pricing with carriers based on the current truck market conditions. • Maximize service and profits. • Effectively relay customers’ requirements to carriers. • Track and trace 70-80 loads in-transit per week. • Problem-solving (i.e. arranging crossdocks, truck repowers, expediting shipments) • Analyze claims or potential claims (BOL’s/temptales/reefer downloads/USDA inspections) • Communicate ETA’s to shippers/receivers.Highlights: • Manage nearly $4.5M in revenue ($40M in sales). • Manage over 10,000 OTR loads annually. • More than doubled a single account's revenue in a two-year span. • Trained new hires to execute core business.

• Maintain A/R and A/P functions. • Oversee the receipt of payments. Participate in the development of payment schedules. • Process all sales receipts and prepared bank deposits. • Reconcile cash and credit account. • Perform internal audits. • Manage inventory within the warehouse management system and QuickBooks. • Coordinate shipments of supplies and products (logistic operations). • Arranging freight transfers and tracking orders to ensure receipt. • Interface with customers and vendors daily. • Supervise warehouse employees.