Mitch Fitzdaniel Email & Phone Number

Cambridge, Massachusetts, United States

Boston, Massachusetts, United States

• High level musicianship, professionalism, and an ability to learn and act quickly and independently• Maintain a website, schedule and locate gigs, all while ensuring materials are learned and performance ready• Work with companies as large as Boston Lyric Opera and the Boston Pops and small as a local caroling group• Research repertoire and align other singers, musicians, and locations for independent performances

Boston, Massachusetts, United States

• Administrate check-in/out of students and faculty receiving their Covid tests • Instruct on testing protocol • Oversee self-testing and sample processing

Boston, Massachusetts, United States

• Met ever-changing client needs within an independent schedule• Served as company liaison for prospective customers in the Seaportand South Boston.• Contacted and recovered escalated customers through in-app andlive chats, creatively problem solving to find the best solution for thecustomer as well as the company

Greater Boston Area

• Sales, communication and coordination with corporate and private clients to deliver a high quality, custom entertainment experience for business events, weddings and other high-level engagements• Scheduled client interviews and counselled on set list and activities for event day to evoke the right response• Responsible for training and development of new teammates

Boston, Ma

• Supervised and coordinated on-board front of house operations with a focus on customer satisfaction and quality of service• Handled disgruntled customers, solving issues and finding resolutions • Managed employee scheduling, oversaw and recorded all onsite cash and credit transactions, assisted in payroll• Organized and directed performing-staff rehearsals, and worked with deejays, and performance staff to constantly improve entertainment

• Organized training schedule for new staff• Assisted with recruitment• Conducted new staff training for the Spirit of Boston, and arranged shadow shifts• Co-helmed the Server Olympics refresher course• Lead TIPS sessions for new staff

• Display construction and maintenance• Assisted customers on the selling floor• Restocked and organized selling floor as well as storerooms• Ensured accurate pricing on all items prior to daily store opening

Master Of Fine Arts - Mfa, Voice And Opera

Ba, Music