Mitch Florence Email & Phone Number

Manchester, GB

Old Trafford, England, United Kingdom

Manchester, England, United Kingdom

• In my current role I support the Chief Operating Officer and departmental directors in developing and implementing our people strategies, spanning c.250 colleagues across a range of technical disciplines including.
• Utilize people data to identify areas of focus for our people strategy including recruitment needs, L&D requirements and performance management
• Analyse and present people data from our HRIS to my senior stakeholders which I use to influence decision making
• Work alongside our Talent and Early Careers teams to meet immediate and future needs of the organisation
• Work cross functionally with the wider people team including our shared services division and talent team to triage ER cases and ensure recruitment activity is prioritised appropriately based on the business needs
• Advise, coach and challenge our people managers on both strategic and short term decision making

Manchester, England, United Kingdom

• I supported c.850 employees in THG’s Technology division based predominantly in the U.K. but also across Ukraine and the U.S.
• Partnered with the Senior Leadership Team to create mechanisms to understand how our people feel and provide our employees with an opportunity to provide feedback
• Partner with senior managers to create a career framework by defining role responsibilities and expectations to provide a clear career pathway.
• Worked with our Early Careers team to define future talent required to meet business needs, supporting implementation through a combination of apprenticeship and graduate programs.
• Designed tools to support managers to effectively manage their teams, such as tools to provide constructive feedback and templates to educate managers and provide structure to meetings such as probationary reviews and.
• Coach my direct report & junior members of the team in managing a varied ER casework following the ACAS code of practice whilst ensuring decisions made are commercial whilst managing any high risk ER casework myself.

Manchester, United Kingdom

A true generalist role responsible for providing HR support to retail store managers across multiple sites and our Support Centre. Alongside the usual responsibilities like managing absence, coaching line managers and the end to end coordination of grievance and disciplinaries, I also designed and delivered training sessions both virtually and in the.

Burton On Trent

I provided a full support service to HR Business Partners across Corporate & Support Centre functions on all areas of HR including recruitment, inductions, performance management, disciplinary, absence management and employee relations.

Burton On Trent

Using a range of HR Metrics, I created informative reports for the HR Leadership Team and HR Business Partners in the retail estate. I provided reporting and insight regarding recruitment, induction statistics, HR compliance, pay data and more. I also created dynamic Excel tools that were used by the business to document performance management and in turn.

Derby, United Kingdom

This role provided me with important first hand operational experience of the full HR life cycle, managing c. 30 employees. My responsibilities included recruiting and inducting employees, training and developing according to the business requirements and in turn performance managing employees when necessary.

Field Based Role

As a Skills Trainer I was responsible for attracting, recruiting, inducting and training employees in new site openings and for sites undergoing brand conversions in a variety of locations in the UK. This role provided me with invaluable experience in a range of important HR activities, where I managed the recruitment process and ran attraction campaigns.

Beefeater, Burton On Trent

Following two years as a restaurant Team Member, I was promoted to a Team Leader reporting to the restaurant manager, where I was responsible for leading the team on peak shifts to ensure outstanding food and service was delivered to our guests.

Cipd Level 5 Diploma In Hr Management, Human Resources Management And Services

Extended Diploma In It & Business, Information Technology, Disinction*, Distinction, Distinction

I studied a Level 3 Extended Diploma which was 2 year course comprised of 18 different subject areas, containing units on Marketing.