Mitch Gonzalez Email and Phone Number
Las Vegas, NV, US
Mitch Gonzalez's Location
Las Vegas, Nevada, United States, United States
Mitch Gonzalez's Contact Details
Mitch Gonzalez work email
- Valid
- Valid
- Valid
Mitch Gonzalez personal email
n/a
Mitch Gonzalez phone numbers
About Mitch Gonzalez
I've been working in the SaaS and CPaS industry for over 20yrs, These industries have help me utilize my exceptionally strong organization and business development skills. My specialties are Technical Account Management, Professional Services, Implementation and On-Boarding new and existing clients as well as maintaining the overall trust, rapport and influence with the customer.
Mitch Gonzalez's Current Company Details
Technologent
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Technical Account Manger / SaaS Implementation / Audio Engineer
Las Vegas, NV, US
- Website:
- technologent.com
- Employees:
- 459
Mitch Gonzalez Work Experience Details
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TechnologentLas Vegas, Nv, Us
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Information Technology Infrastructure SpecialistTechnologent Aug 2024 - PresentIrvine, California, UsKey Responsibilities:Install and configure Cisco switches in MGM propertiesManage IT warehouse operations for MGM properties, ensuring efficient inventory control and equipment maintenance.Oversee timely distribution of IT assets to support hotel operations.Collaborate with various teams to maintain and enhance IT infrastructure.Contribute to the enhancement of the overall guest experience through seamless IT support.
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Audio Visual TechnicianRhino Staging & Event Solutions May 2024 - PresentTempe, Arizona, UsAs an Audio Video Technician at Rhino Staging, I specialize in setting up and operating state-of-the-art audiovisual equipment for live events in Las Vegas. My expertise includes managing soundboards, mixing consoles, microphones, and video systems to ensure a seamless production. With a keen eye for detail and a commitment to technical excellence, I play a pivotal role in creating memorable experiences for audiences and performers alike. -
Front Of House Audio EngineerLas Vegas Valley Christian Church Jan 2023 - PresentAs the Lead Front of House Audio/Video Technician at the Las Vegas Valley Christian Church I played a pivotal role in managing and executing the church's audio and visual needs during services and events. This volunteer position involves overseeing the setup and operation of sound and video equipment, ensuring high-quality production standards are met. I was also responsible for the maintenance and updating of AV equipment, staying abreast of the latest technologies that can enhance the worship experience. A key aspect of this position includes training and mentoring volunteers, equipping them with the necessary skills to operate the AV systems effectively. My passion for service, a keen ear for sound quality, and an eye for visual detail, help support the church's mission through excellence in media and technology. -
Audio EngineerMtg Recording Studio Aug 2011 - Present● Owner and Operator at MTG Recording Studio, with comprehensive management of studio finances, equipment, staff, and client relations.● Spearheaded music production for various artists, overseeing songwriting, arrangement, and recording processes.● Proficient in music theory and sound recording, with a strong technical foundation in the field.● Skilled in audio equipment operation and maintenance, ensuring high-quality sound production.● Expertise in audio track editing and modification, contributing to polished final products.● Creative in songwriting and production, with a track record of successful musical projects.● Adept in Music Project Management, coordinating all aspects of music production from conception to release.● Knowledgeable in licensing and distribution, managing the legal and commercial aspects of recorded material.● Up-to-date with industry developments and trends, maintaining relevance and competitiveness in the market.● Possess excellent networking and interpersonal skills, fostering strong industry connections and client satisfaction.● Monthly Podcast Production for the Songwriters Unite Podcast -
Director Of Professional ServicesDroisys Mar 2024 - May 2024Fremont, Ca, Us● Oversee the delivery of professional services, ensuring high-quality standards and client satisfaction across diverse industries.● Lead a team of consultants, project managers, and technical experts, fostering a culture of continuous improvement and professional growth.● Serve as a key point of contact for major clients, building strong relationships and securing repeat business through exceptional service delivery. -
Onboarding SpecialistQuixant May 2023 - Nov 2023Balsham, Cambridge, Gb● Orchestrated the integration of industrial-grade regulated CPUs with client systems in collaboration with account managers and developers.● Led the development and launch of a new hardware device, expanding CPU accessibility to low and mid-level clients in regulated and unregulated markets across the US and EU.● Directed a cross-functional team, ensuring project alignment with strategic objectives, resulting in the achievement of year-end revenue goals.● Fostered client relationships and gathered critical feedback by representing Quixant at the 2023 G2E convention in Las Vegas. -
Technical Account ManagerGocontractor Jul 2021 - Aug 2023Dublin, Dublin 2, Ie● Developed and implemented tailored onboarding processes for new users on a SaaS platform specialized for the construction industry.● Facilitated client workforce's completion of safety training and document management, enhancing project coordination across various regions.● Led weekly virtual training sessions, upholding high-quality standards and communication with stakeholders including Sales, Account Managers, Developers, and Executive team members.● Contributed as a sales engineer, effectively introducing products and services to prospective clients and supporting the sales and account management teams.● Cultivated strong relationships with key accounts, establishing trust and influence, resulting in a promotion to Senior Level Technical Account Manager. -
Software ConsultantMtel Consulting Sep 2019 - Jul 2021● Spearheaded technical and sales consulting for affiliate marketing and call center operations, enhancing client engagement strategies.● Developed tailored solutions aimed at maximizing return on investment (ROI) for clients by leveraging telecom and innovative cloud-based applications.● Pioneered the integration of cutting-edge technologies to streamline lead generation, prospect engagement, and customer retention processes.● Fostered strong client relationships, delivering customized consultancy that addresses unique business needs and market dynamics.● Championed a client-centric approach, ensuring the delivery of high-quality, scalable, and sustainable business growth solutions.
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Front Of House Audio EngineerOrange County Church Of Christ South Service Jan 2010 - Apr 2021As the Lead Front of House Audio/Video Technician at the Orange County Church of Christ I played a pivotal role in managing and executing the church's audio and visual needs during services and events. This volunteer position involves overseeing the setup and operation of sound and video equipment, ensuring high-quality production standards are met. I was also responsible for the maintenance and updating of AV equipment, staying abreast of the latest technologies that can enhance the worship experience. A key aspect of this position includes training and mentoring volunteers, equipping them with the necessary skills to operate the AV systems effectively. My passion for service, a keen ear for sound quality, and an eye for visual detail, help support the church's mission through excellence in media and technology.
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Technical Account ManagerYtel Aug 2017 - Aug 2019Irvine, California, Us● Spearheaded affiliate marketing campaign designs and launches, targeting specific market groups.● Ensured compliance with the latest FCC regulations to maintain campaign integrity.● Integrated Rest API within the SaaS platform to enhance client service capabilities.● Managed a diverse client portfolio across the US, EU, and Southeast Asia.● Contributed to the generation of an average monthly revenue of $500k. -
Lead Customer Service RepresentativeGlidewell Laboratories May 2017 - Aug 2017Newport Beach, Ca, Us● Acted as a key liaison between dental offices and Glidewell Laboratories, ensuring clear communication and efficient service delivery.● Possessed comprehensive knowledge of the technical aspects of Glidewell's dental products and services, contributing to informed customer support and guidance.● Managed a high volume of customer inquiries, demonstrating exceptional multitasking abilities in a fast-paced, dynamic work setting. -
Lead Customer Service RepresentativeVision Solutions Jan 2001 - Apr 2017Irvine, Ca, Us● Managed daily operations of the customer service team to meet customer needs and resolve issues promptly.● Served as a liaison between customers and technical staff, facilitating communication and escalating critical cases.● Trained and mentored new hires, ensuring a high standard of customer service and team performance.● Conducted regular monitoring and performance evaluations, providing feedback and coaching for team improvement.● Achieved SCP certification for the support center, signifying excellence and quality in customer service.● Successfully maintained SCP standards and passed biennial audits without fail. -
Tech SupportFlashcom Mar 2000 - Jan 2001● Over the phone installation support● Trouble shot DSL issues ● Work with local network providers
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Customer SupportMitsubishi Electric Jan 1999 - Mar 2000Chiyoda-Ku, Tokyo, JpPhone Support for TV's VCR's DVD's HD products -
Room Service Waiter / BartenderMarriott Hotel Jan 1994 - Jan 1999Pk● Took phone order● Delivered meals to rooms and constructed amenity baskets for VIP guest● High pace, multi-cultured environment
Mitch Gonzalez Skills
Salesforce.com
Ibm Iseries
Sales
Account Management
Business Development
Solution Selling
Team Building
Networking
Sales Process
New Business Development
Customer Service
Marketing
Windows
Html
Rightnow Crm Management
Cisco Call Manager
Scp Support Center Certification
Microsoft Excel
Ad Hoc Reporting
Disaster Recovery
High Availability
Data Analysis
Historical Reporting
Troubleshooting
Leadership
Creativity
Building Relationships
Progressive Thinking
Mitch Gonzalez Education Details
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Orange Coast College -
University High School, Irvine
Frequently Asked Questions about Mitch Gonzalez
What company does Mitch Gonzalez work for?
Mitch Gonzalez works for Technologent
What is Mitch Gonzalez's role at the current company?
Mitch Gonzalez's current role is Technical Account Manger / SaaS Implementation / Audio Engineer.
What is Mitch Gonzalez's email address?
Mitch Gonzalez's email address is mg****@****tor.com
What is Mitch Gonzalez's direct phone number?
Mitch Gonzalez's direct phone number is +194935*****
What schools did Mitch Gonzalez attend?
Mitch Gonzalez attended Orange Coast College, University High School, Irvine.
What skills is Mitch Gonzalez known for?
Mitch Gonzalez has skills like Salesforce.com, Ibm Iseries, Sales, Account Management, Business Development, Solution Selling, Team Building, Networking, Sales Process, New Business Development, Customer Service, Marketing.
Who are Mitch Gonzalez's colleagues?
Mitch Gonzalez's colleagues are Susan Miller, Andrew Caines, Jeannie Maass, Christy Salib, Aaron Abshire, Pmp®, Eslam Emad, Ashley Mccrary.
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