Mitch Huber Email & Phone Number

Columbus, Ohio Area

Recruited to provide organization-wide leadership during company transition as main point of contact for Sales Department. Accountable for Sales Analytics, Sales Training, Inside Sales, and Service Operations departments. Consult with analysts in improving sales team reporting and tools; resolve commission program issues. Serve on several committees, attending meetings, and making decisions on behalf of sales team.* Improved overall company performance in key initiatives through consistent reporting, maintaining visibility of goals and progression, and focusing on communications throughout staff.* Launched pilot program of base and bonus compensation plan for new hires.* While serving as Director of Sales Operations (2016), assumed control and produced organization’s most successful annual meeting (evident through survey scores elevating unprecedented 61% over previous year).

Provided strategic sales and service leadership, as well as P&L and operating / capital budget management for 7-region district covering parts of 19 states. Led 7 regional managers and district service manager reporting who managed 100+ territory representatives, 17 equipment specialists, 6 service managers, 93 service technicians, and 7 administrative assistants. Ensured achievement of sales and profit budgets, while growing market share and maintaining high customer service scores. Assisted with inventory control and sales planning. Worked with IT department to plan features; aided in organization rollout and training. Served as beta tester for company software and hardware.Worked with manufacturing partners to develop promotions and training programs. Attended planning and committee meetings; met individually with regional managers, territory reps, and equipment specialists to ensure mission alignment and identify / resolve barriers to success. Interviewed, hired, onboarded, and mentored district sales professionals. Traveled with sales representatives to visit customers and coach sales team members. Performed quarterly business reviews for regional manager to assess progress towards goals and set new objectives. * Served concurrently as Interim VP of Sales in 2015 and Interim Director of Sales Operations in 2016.* Credited with growing district annual sales from $60 million to $180 million, growing market share in existing markets and expanding geographic reach by adding new markets. Expanded Midwest district from 8 states to 14 states during tenure.* Significantly increased district’s net profit percentage by identifying operational efficiency improvements, primarily in Service Department. Reallocated resources and retrained personnel on processes, while stressing expense control; improved net profit percentage by 40% over 18-month period.

Managed region P&L and all aspects of Columbus and Cleveland Benco branch operations in $8.1 million sales territory (grew to $12.5 million), with accountability for sales and service, operating budget, and capital expense oversight. Engaged in stringent expense management and control. Oversaw 12 territory representatives, 1 service manager, and 11 service technicians, which included hiring, training, ongoing coaching, and disciplinary action. Served as beta tester and trainer for company technology.* Led region to positive sales and profit growth all 3 years in position. Increased regional sales 54% (from $8.1 million to $12.5 million).* Implemented Blanchard training with regard to employee engagement and team building to improve region culture.* Guided team through key personnel realignments that bolstered region productivity and success, leading to eventual winning of Region of the Year.* Generated savings and eliminated losses by reducing local inventory on hand. Implemented strict protocols on process for equipment movement in region.