Mitch Okabe Email & Phone Number

2626 Croydon Drive

• Leveraged the advanced capabilities of OpenAI's GPT4, dramatically accelerating key workflows such as information consolidation, knowledge acquisition, and ideation processes.
• Designed, implemented, and managed efficient tools for technical teams, enhancing customer support response times, optimizing ticket tracking, and simplifying data categorization.
• Identified and capitalized on new project opportunities, utilizing innovative tools to ensure consistent project success and repeatable outcomes.
• Managing resources to be successful in completion of service and contractual objectives.
• Conceived and developed insightful reports and analytical tools to critically evaluate and improve company performance against set strategic goals.

South Surrey, BC

• Coached and motivated staff to be their best, thrive in a large team, and realize the impact of theirwork.
• Managed the largest store of the chain, consistently exceeded sales goals in core departments by 8%.
• Engaged with customers to build trust and loyalty for the company.
• Allocated more than $45 000 to maintain store inventory levels every week.

• Acted as manager in absence of the store manager.
• Managed, coached and motivated staff to preform to the best of their abilities.
• Guided customers and exceeded expectations in customer service.Software implementation:-Sales floor fill-list generator-Expiry date item tracker-Report summary generator

• Organized and maintained precision audio equipment for recording high quality arrangements.
• Assisted in recording and maintenance during live performances, and larger events of 1000+ people.
• Lead a team of high school students to set up the stage and audience areas for school events.

Opening and closing the store, driving sales, taking deliveries, managing inventory and providing excellent customer service.

Associate Of Technology In Information Technology, Computer Software Engineering

Audio Engineering And Production, Audiovisual Communications Technologies/Technicians

Excelled at recording, overdubbing, mixing, audio for video and electronic music production.