Take an active role in understanding the business and employee issues company wide Sustain a pay plan by conducting periodic pay surveys, scheduling and conducting job evaluationsEnsure HR policies and processes are consistently administered both in the department and company wideProvide coaching and conflict resolution to managers and employees, and work with management to make recommendations for improvementsFacilitate employee relations issues as neededRecord and manage employee information such as, but not limited to, personal data, compensation, benefits, tax data, attendance, performance evaluations and termination informationClearly present information and prepare reports for managementPerform a wide variety of tasks; the ability to change focus quickly as demands changeConduct investigations in employee and customer situations, including but not limited to, harassment, discrimination, and violation of company policiesDisplay honest, trustworthy and ethical behavior when dealing with internal and external customersEnsures compliance with local, federal and state employment laws and filing requirements, such as FLSA, FMLA, EEO laws, and various other employment lawsMaintain required candidate activity including: communication, employee screening, orientation, staff training, submissions, interviews, headcount and placementsProcess unemployment claims and assist in appealsConduct and analyze exit interviews

Maintained management guidelines by preparing, updating and recommending human resource policies and proceduresMaintained human resource staff by recruiting, selecting and orienting, employeesMaintained human resource staff job results by counseling and disciplining employees, planning, monitoring and appraising job resultsMaintained the work structure by updating job requirements and job descriptionsMaintained staff by establishing a recruiting, testing and interviewing programMaintained a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluationsEnsured planning, monitoring and appraisal of employee work results Resolved employee grievances; counseling employees and supervisorsMaintained employee benefits programs and informs employees of benefits Ensured legal compliance by monitoring and implementing applicable human resource federal and state requirementsConducted and analyzed exit interviews

Represented company products at events, conferences, and executive briefingsOversaw market research including opportunity analysis, competitive analysis, direct and indirect customer requirements gathering and analysis.Supported team leaders in operations and activities as they align and design visions that inspire cultural renewal to boost work performance as well as ensure excellent communication among them.Effectively managed the planning and execution of leadership team development to enhance the organization’s performance.Managed multiple cross functional teams from solution concept through to successful release, managing each investment stream to maximize financial returns and revenue growth.Reduced costs and enhanced development flexibility to meet market demands by designing and implementing iterative development and delivery mechanisms.Influenced new vendor agreements by demonstrating value of intellectual property to alliance partners.Maintained competitive edge by rapidly determining product and market penetration rates and thoroughly communicating through detailed business plans and business cases.Analyzed marketing program results on a monthly basis and reported new revenue, profitability, performance vs. target goals and long-term impact on customer behavior.Developed the strategy, business plan, product requirements and portfolio roadmaps based on regional customer requirements and competitive market analysis.

Facilitated and coordinated the closing process on behalf of clientsAided sellers through selling process and buyers through buying processAssisted prospective clients with identifying areas to look for property and suitable properties for their needsResearched listings of property for saleHelped clients determine the value of property they want to sellNegotiated contracts with buyers and/or agents acting on their behalf, and purchase agreements with sellers and/or their agentsEducated sellers about disclosure requirementsPrepared and Interpreted legal documents including listings and sales contractsEnsured terms and conditions of agreements are met

Managed a team of 10+ claim adjusters and adjuster supportCreated policy formulation, strategic planning and implementationProject managementPerformed routine inspections on company processes for process improvementConducted group meetings on current initiatives and changes in business and strategiesInterviewed, hired and trained employees

Performed routine inspections on company processes for process improvementSupervised management personnelCreated policy formulation, strategic planning and implementationMaintained safety and compliance requirements for state and federal regulations Maintained daily operations including financial, customer service, sales and marketingInterviewed, hired and trained employeesEstablished pay scales and reviewed employee performance bi-annuallyHandled all aspects of accounts payables, receivables and collectionsProcessed payroll, payroll taxes and group benefit plan administrationBanking functions