In my Learning Design journey, I initially had no direct experience with many of the industries I engaged with. However, I quickly adapted by building strong relationships, asking insightful questions, and earning the trust of those involved. This approach enabled me to develop a diverse range of impactful learning solutions, from online dating coaching to sales enablement and solar industry training.I have designed curricula focused on enhancing sales performance, customer service, and productivity. By collaborating closely with key stakeholders, I conducted comprehensive needs analyses to ensure each project met its objectives—sometimes uncovering that a simple solution, such as a 'how-to' guide or a 'train-the-trainer' session, was all that was required.As a Learning Design Manager, I took on the role of project manager, successfully leading multiple projects simultaneously while overseeing a team of instructional designers. These projects spanned DEI initiatives, field technician operations, and onboarding videos. I also developed learning paths to enhance leadership capabilities and equip new managers with essential skills. In addition to my leadership responsibilities, I mentored and coached team members, supporting their professional growth.My mission is to empower individuals to reach their full potential and achieve their career goals through comprehensive and accessible learning opportunities. I believe that training is the foundation of excellence, and that organizations thrive by investing not only in their people but specifically in their learning and development teams. With expertise in people management, content creation, instructional design, and e-learning development, I design and deliver learning experiences that are engaging, relevant, and impactful.I am committed to continuous learning and improvement, actively seeking feedback and new challenges to enhance my knowledge and skills. I am recognized for my leadership, collaboration, empathy, and work ethic, and I take pride in being a trusted partner and mentor to my colleagues and clients, while focusing on a positive culture. I hold a Master of Education in Learning Design and Technologies from Arizona State University and bring over 15 years of experience in facilitating and implementing innovative training initiatives. With more than 20 years of experience as a servant leader, I excel in team building, identifying gaps in knowledge, and recognizing talent with a keen intuition.
