Mitch Yeh Email & Phone Number

Seattle, Washington, United States

-Troubleshooted various VLAN network and hardware related errors involving communications between DNS servers and document processing devices by various methods from remotely pinging printer servers to manually checking ethernet cabling conditions-Managed and addressed incoming problem tickets related to printing issues varying from a client's lost connection to a printer server to restocking a printer's paper supply and resolved most conflicts from clients within 48 hours-Routinely maintained operating conditions of several dozen document processing devices through physical maintenance via cleaning of hardware, restocking of ink and paper supplies, and print tests

Seattle, Washington, United States

-Worked closely with associates to learn how to best communicate with each individual associate especially when assigning tasks to help each associate be at their best each day-Performed opening and closing procedures of the store including arming and unarming alarms to points of entry into the store, counting cash tills, and filing cash deposits and cashier reports-Operated various warehousing equipment to both load and unload incoming and outgoing truck inventory deliveries to and from the store including operating pallet jacks and shrink wrapping inventory totes

Las Vegas, Nevada, United States

-Facilitated the workflow of the associates by prepping their workstations with the needed devices and tools as well as maintaining the cleanliness of the workplace and keeping the warehouse floor clear of debris to minimize the probability of workplace accidents-Maintained the overall productivity of warehouse operations by keeping track of package induct and stowing rates, checking in on the associates' conditions, and reporting any issue in operations to management ranging from frequent jams of the conveyor belt to overflowing capacity due to excessive inducting of packages-Reported any discrepancies in operations as well as provided a direct point of contact for observed issues, suggestions, or concerns between management and associates-Received, scanned, and sorted packages according to specified ordersIdentified and reported any errors in scan markers or package conditions