Kya Mitchell Email & Phone Number

Greater Grand Rapids, Michigan Area

- Oversight of various retail locations conncected to campus dining for Davenport University.- Trains and manages employees on daily operations while maintaining high standards of customer service.- Maintains appropriate inventory for designated locations to ensure appropriate food levels.- Developed and maintain tracking systems to track daily sales, food cost, and waste.- Assisted with catering activities for designated catering events within the organization.- Created proposal approved by leadership that enhances equipment to increase concessions sales for Davenport Athletics.- Coordinated utilization of student-athletics to work athletic concessions to increase revenue and maximize production while offering fundraising opportunity for athletics.- Assisted retail manager in marketing and promotional concepts to increase retail sales.

Greater Grand Rapids, Michigan Area

-Proven strength in providing efficient, friendly and informative customer service.-Demonstrated ability to use analytic thinking aimed at resolving customers’ issues in a proactive manner.-Operated computerized POS systems to assist with customer purchases in a timely manner.-Marked stock items using electronic marking tools.-Maintained inventory by restocking product on shelves with use of JDA System.

Greater Grand Rapids, Michigan Area

- Started as an internship and was hired on as an employee in the department.- Utilized POS system to receive orders, process payments and responded appropriately to guest needs. - Performed clerical duties including handling of cash, balancing of drawers and closing up business.- Maintained a sanitary atmosphere for guests by thoroughly preparing and maintaining work areas which includes set up and tearing down of events. - Assisted in the monitoring and controlling of food and beverage operations during events while abiding by all State, Federal and Company requirements. - Learned and performed several duties in a fast-paced environment.

Allendale, Mi

-Enforce pool rules, -Perform required lifeguard duties- Attend monthly inservice

Allendale, Mi

- Coordinated and reserved bookings in the university’s event management system. - Assisted in the compilation of HVAC reports used to aid in efficient running of building.- Designed and updated calendars to streamline communication and increase efficiency.

Kalamazoo, Michigan Area

- Assisted with scheduling of events to increase involvement in community activities.-Oversaw events in the community such as Time Live and Family Campout. - Developed and supervised workshops to promote local pool activities.

Kalamazoo, Michigan Area

- Attend weekly inservice- Administer First Aid-Check chlorine and pH levels, using a water testing kit-Perform Rescues - Enforce pool rules- Taught Swim Lessons (ages between 6-14)

Bachelor Degree Of Applied Science, Hospitality And Tourism Managment, Seinor

Education record

Activities and Societies: National Honor Society, Varsity Swimmer