Mitch Labrum Email and Phone Number
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Mitch Labrum personal email
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Mitch Labrum phone numbers
My desire is to be a positive leader & influence, in any organization I'm associated with. Working with those that truly care about developing their employees and delighting their clients has become a top priority. Employee and customer experience are my passion -- the results that can be achieved through genuine concern and focus on these two most valuable assets alone are incalculable. Nobody cares how much you know, until they know how much you care!Employee Experience (EX) | Customer Experience (CX) | Company Culture | CRM | Online Marketing Entrepreneur | Leadership | Design Thinking | Creative Problem Solver | Innovation | Management | Listening | Adaptive | Analytical | Start with Why | Integrity | Operational Excellence-- SATISFACTION IS A FUNCTION OF EXPECTATIONS --
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Cxo/CfoLemonade Stand Jan 2023 - PresentOrem, Ut, Us
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Vp, Customer ExperienceLemonade Stand Apr 2020 - Nov 2023Orem, Ut, UsLemonade Stand is a full-service digital marketing agency and the creators of Yalla, a team management and collaboration platform designed to help businesses work happier. We value transparency, customer experience, insanely fast support and education. NOW HIRING!!
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Managing PartnerLmnop, Llc Dba Culturewhys Mar 2013 - PresentPassionate about helping everyone love Mondays again...TGIM!! We understand that "customers will never love a company until the employees love it first"! This quote is from Simon Sinek and our methodology is also based on his book "Start With Why". We dive deep by walking through our framework with owners and/or CEOs and help them to define and articulate their "Why" for being in business. Once the Purpose/Vision, Mission and Core Values are established we help to implement with their employees in an authentic way. We also setup a plan to ensure it's adopted by putting accountability milestones in place.
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Vp, Customer ExperienceYalla Apr 2020 - Nov 2023Orem, Utah, UsWe help teams work better together. Yalla is a team management and collaboration software platform that’s 100% focused on helping remote teams work happier. -
General ManagerOrdersbydesign.Com Sep 2016 - Jun 2020Fence Estimating Software: designed by fence contractors, for fence contractors!Design online and get an estimate generated on the spot for your clients! Great for simple and complex designs and you’ll get a detailed parts list of everything you need. Your entire project can be managed online…scheduling projects, changing orders, tracking notes, etc… and everyone from sales to the shop to front desk to installers and accounting can access the client record and receive notifications for tasks to complete. OrdersByDesign will help you deliver a customer experience that your competitors can't touch!
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Chief Marketing OfficerBest Vinyl Fence & Deck Sep 2016 - Jun 2020Voted best fence company of Utah Valley for 15 years in a row. We are passionate about working hand-in-hand with you to Define Your Space and enjoy the outside of your home to the fullest! By providing Utah customers a superior customer experience, quality installation of vinyl fencing and other products with the finest materials at a fair price, Best Vinyl has become Utah’s favorite vinyl fencing company. We are definitely not the least expensive option but we believe in doing it right the first time, that's why You Can't Afford Cheap!
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Co-Founder | CeoClienttether Jan 2015 - Nov 2018Greater Provo Area, Ut, UsStrategy/Vision | Culture | Employee Experience | Customer Experience | Product Development | Strategic Partnerships -
Channel Gm / Lead Financial AnalystOrangesoda Jan 2014 - Jan 2015Responsible for 1 of the 3 main revenue channels. Managed P&L and prepared forecasts and performed other financial analysis, along with operational improvements, as necessary.
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Director Of OperationsOrangesoda Jul 2012 - Jan 2014Head of Service and Fulfillment, with as many as 10 managers as direct reports for different teams. Managed outsource fulfillment team in Philippines and ensured quality and accuracy of two teams of 20. At the end of the day, my overall objective was to provide a memorable customer experience.
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Controller / Financial AnalystOrangesoda Jul 2009 - Jul 2012Helped deliver a great customer experience in spite of the tricky billing scenarios associated with online marketing. I helped design our in-house billing system when we started OrangeSoda in 2006 so my knowledge proved to be a big asset in fulfilling expectations. I also utilized Excel and our in-house business intelligence solutions extensively to analyze and prepare report as needed.
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Director Of Enterprise Service & FulfillmentOrangesoda Feb 2008 - Jul 2009I took what I learned when I created the Service & Fulfillment team for the OrangeSoda SMB vertical and then built out processes to create a white glove customer experience for our enterprise clients and strategic partners.
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Director Of Campaign ManagementOrangesoda Sep 2006 - Feb 2008Initially I was the only person doing all service and fulfillment for our clients for online marketing with PPC, Maps, and helped with our SEO experts. I built out processes and helped design our in-house billing and customer relationship management (CRM) software to deliver a better experience to our clients. As we brought on more clients my team grew to have nearly 30 direct reports.
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Sr. Large Account CoordinatorAh-Ha.Com/Enhance Interactive/Marchex, Inc. Jul 2002 - Sep 2006American Fork, Ut, UsBuilt up a Service and Fulfillment team to manage top revenue producing clients such as Expedia, Hotwire, Superpages, etc... As a 3rd party search engine there was plenty of competition for marketing budget, but we always got excess budget from these enterprise clients because they liked working with us so much. Maintained a steady 95%+ retention rate for large accounts. -
Internet Advertising SalesAh-Ha.Com/Enhance Interactive Jan 2001 - Jul 2002Digital marketing sales
Mitch Labrum Skills
Mitch Labrum Education Details
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Brigham Young UniversityMarriott School Of Management -
Brigham Young UniversityJapanese
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Utah Valley UniversityBusiness Management
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Union High School
Frequently Asked Questions about Mitch Labrum
What company does Mitch Labrum work for?
Mitch Labrum works for Lemonade Stand
What is Mitch Labrum's role at the current company?
Mitch Labrum's current role is Ask me about Build Then Bless | buildthenbless.com.
What is Mitch Labrum's email address?
Mitch Labrum's email address is mi****@****ail.com
What is Mitch Labrum's direct phone number?
Mitch Labrum's direct phone number is +180159*****
What schools did Mitch Labrum attend?
Mitch Labrum attended Brigham Young University, Brigham Young University, Utah Valley University, Union High School.
What skills is Mitch Labrum known for?
Mitch Labrum has skills like Online Advertising, Ppc, Leadership, Sem, Online Marketing, Crm, Seo, Management, Social Media Marketing, Lead Generation, Web Analytics, Marketing Strategy.
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