Mitch Levis Email & Phone Number

Montreal, Qc, Ca

Mont-Royal, Quebec, Canada

• Managed company's technology stack and all third-party providers, aligning technology strategy with corporate objectives. Defined and maintained product roadmaps, ensuring they met strategic goals.• Negotiated contract and managed project upgrading Shopify storefront to custom Flex 2.0 theme.• Integrated Shopify with Cymbio in order to sell on multiple marketplace and dropship platforms (HBC, Nordstrom Rack, Macy’s, Saks Off 5th, and more).• Onboarded premium reporting tools… Show more • Managed company's technology stack and all third-party providers, aligning technology strategy with corporate objectives. Defined and maintained product roadmaps, ensuring they met strategic goals.• Negotiated contract and managed project upgrading Shopify storefront to custom Flex 2.0 theme.• Integrated Shopify with Cymbio in order to sell on multiple marketplace and dropship platforms (HBC, Nordstrom Rack, Macy’s, Saks Off 5th, and more).• Onboarded premium reporting tools, creating custom fields using SQL to produce curated reports per the company’s specialized requirements.• Managed complete migration of company’s 3PL provider, including system integration and physical inventory transfer and reconciliation.• Migrated multiple eCommerce providers to modern, best in class alternatives (ZenDesk to Gorgias, Stamped to Okendo, ReturnMagic to Loop Returns).• Negotiated contract and managed project to upgrade the company's legacy Momentis ERP system to the latest Momentis Cloud SaaS version.• Successfully secured and coordinated a financial grant from Service Québec, funding the Momentis Cloud upgrade. Show less

National Level Umpire - Level 4Baseball Canada Course ConductorProvincial Umpire Supervisor

Montreal, Quebec, Canada

• Designed, advised, and communicated eCommerce strategies for eCommerce web platform development and implementation, encouraging customers to stand out from their competition.• Analyzed and clarified client needs in the context of development and/or integration in regards to their structure and processes.• Identified clients’ omni-channel growth opportunities, and developed game plans to accelerate their process improvement through automation of the platform provided and search for… Show more • Designed, advised, and communicated eCommerce strategies for eCommerce web platform development and implementation, encouraging customers to stand out from their competition.• Analyzed and clarified client needs in the context of development and/or integration in regards to their structure and processes.• Identified clients’ omni-channel growth opportunities, and developed game plans to accelerate their process improvement through automation of the platform provided and search for process improvements to develop the platform;• Supported the heads of other departments in implementing best practices during platform migrations. Show less

Greater Montreal Metropolitan Area

eCommerce Business Consulting

Montreal

Psycho Bunny redefines the classics with inimitable wit and peerless quality, giving tradition an updated edge.• Managed a team including Ecommerce Specialist, Retail & Marketplace Specialist, and Shopify Developer, fostering collaboration and driving agile product development to enhance eCommerce performance.• Relaunched PB Shopify Plus website with new custom theme, improving conversion rate by over 70%.• Finished the 2019 fiscal year strong at $6.5 million USD, and 90% growth… Show more Psycho Bunny redefines the classics with inimitable wit and peerless quality, giving tradition an updated edge.• Managed a team including Ecommerce Specialist, Retail & Marketplace Specialist, and Shopify Developer, fostering collaboration and driving agile product development to enhance eCommerce performance.• Relaunched PB Shopify Plus website with new custom theme, improving conversion rate by over 70%.• Finished the 2019 fiscal year strong at $6.5 million USD, and 90% growth over 2018.• Negotiated contracts and managed relationships with all third party vendors (including web agency, email marketing software, and affiliate marketing).• Successfully migrated email marketing platform from Bronto to Klaviyo in 2019, including all automated campaign flows.• Successfully launched Yotpo Loyalty Rewards Program in 2019 and integrated its automated email campaigns into Klaviyo.• Managed budgets and P&Ls with the VP of Business Development.• Responsible for closely tracking KPIs and producing weekly reports to the team. Show less

Mont-Royal

• Managed eCommerce team: Paid Ads Specialist, Coordinator, Email Marketing, Merchandiser, Photographer, Graphic Designer, and Customer Service.• Negotiated contracts and managed relationships with all third party vendors.• Responsible for $300,000 annual Magento development budget, acting as internal Product Owner for the eCommerce platforms.• Responsible for Sales Forecasting and P&L with VP Finance.• Responsible for Omni-Channel Customer Experience, driving online traffic to… Show more • Managed eCommerce team: Paid Ads Specialist, Coordinator, Email Marketing, Merchandiser, Photographer, Graphic Designer, and Customer Service.• Negotiated contracts and managed relationships with all third party vendors.• Responsible for $300,000 annual Magento development budget, acting as internal Product Owner for the eCommerce platforms.• Responsible for Sales Forecasting and P&L with VP Finance.• Responsible for Omni-Channel Customer Experience, driving online traffic to retail stores.• Launched BenchUSA.com on Shopify Plus as MVP in 2018.• Launched Bench on Amazon Prime FBA in 2018.• Successfully migrated email marketing platform from Bronto to DotDigital in 2017 and updated all evergreen and automated campaigns. Show less

Mont-Royal

• Project Manager on multiple major Bench.ca website redesigns & platform migrations.• Developed marketing strategies to provide consistency in email marketing• Researched, strategized, and implemented best user experience standards and best practices to increase conversion and overall sales.• Optimized the consumer’s online shopping and purchasing experience, as well as oversaw integrated promotional campaigns.• Collaborated with designers, website developers and content… Show more • Project Manager on multiple major Bench.ca website redesigns & platform migrations.• Developed marketing strategies to provide consistency in email marketing• Researched, strategized, and implemented best user experience standards and best practices to increase conversion and overall sales.• Optimized the consumer’s online shopping and purchasing experience, as well as oversaw integrated promotional campaigns.• Collaborated with designers, website developers and content providers, such as copywriters and photographers, to create or improve the E-Commerce platform. Show less

Mont-Royal

• Responsible for monitoring all Bench.ca E-Commerce customer service inquiries• Responsible for ensuring warehouse fulfillment.• Responsible for supervising E-Commerce Warehouse Supervisor and Data Entry Specialists.• Oversaw customer experience as a key representative for the brand.• Created advanced Loss Prevention procedures used to flag fraudulent orders.