Account management and support of LatentView teams to deliver analytics and AI services to Microsoft

Account management and support of Infosys teams to deliver products, services and resources to Microsoft. Expanded and supervised multiple service areas including managed-services for core systems, Azure cloud-first modernization, Adobe e-commerce optimization, DevOps automation, analytics/AI, system assurance/compliance, social media monitoring and alerting.

Professional services to a variety of companies. Highlights include:- Exec Advisor – SaaS start-up to create business plan focused on delivering AI-based automation for Dental Insurance providers. Created and tailored sales and business development decks for VC and C-Suite audiences. Advised technical development on roadmap and creation of MVP.- Exec Advisor – Created business plan for a large Skilled Nursing corporation to develop a social network focused on improving Senior Adults’ overall health and quality of life. Advised on target markets, feature set, distribution and promotion, freemium and subscription models, and technical development roadmap.- Exec Advisor – Board member and advisory role in guiding B2B start-up developing a Media Entertainment Services platform which enables the acquisition and sales of media content between Creators and News Outlets.

Solution Sales to T-Mobile National Account. Salesforce.com Partnership, Data Center Extreme Automation, Care and IT Digital Transformation for 5G, Large-Scale IoT Device Management, Real-Time-Analytics, Omni-Channel Customer Experience Management.

Overall business development for several NW Strategic Accounts in Telecom and Retail. Partner with Service Delivery/Professional Services, Product Development, IT, Operations, Legal & Sourcing organizations.Synchronoss products simplify the creation and management of customer experiences associated with Omni-Channel sales and service activation, Intelligent Cloud Broker, IoT, and Big Data Predictive Analytics and Insights.

Short-term contract position - Overall account responsibility for Northwest Region, including customer success, business development, and revenue growth. Also included overall responsibility of software development for several iOS and Android apps and back-end services. Greatly improved relationship with Mobica's largest customer by speeding up product delivery, increasing software quality and recruiting top-notch developers.

Business Development of several key accounts in the US market including Verizon and T-Mobile. Intersec products included highly-scaleable analytics platforms that convert raw Big-Data into real-time actions and alerts so companies can quickly implement loyalty & retention, value creation, QoS, cost optimization, revenue assurance and fraud prevention strategies.

Total Account Management and Customer Success of Neustar's Information, Analytics and Data Security services to T-Mobile.Neustar's products included - Customer and Media Analytics, real-time cross-channel/device campaign management, audience syndication, targeting and segmenting services.- Customer Validation, TCPA Verification, DNS, Intelligent IP DPI, DDoS Protection and Digital Fraud Prevention solutions.- Numbering Order Mgmt and Systems, Telecom Routing Optimization, Risk Mgmt and Revenue Assurance solutions

Account Management of Data Systems & Services to T-Mobile. - Content Storefront, Media Edge Servers, Open API Gateways- Big Data Analytics, Mobile Wallet/Coupon, Advertising & Promotion platform, - Cloud Servers, SDN, Network Function Virtualization NFV, Policy Control PCRF- Mobile Application Optimization and Verification

Customer-experience focused product development and vendor/partner management for a variety of wireless technologies and platforms including:- Extensive Mobile Application Development and Deployment on multiple platforms- External Partner Alliance Development and Management- Google Android product and services launch- Personal Internet Services, GPRS, UMTS, 3G, WiFi, VOIP, SIP-IMS- Content Management, Mobile Storefront, Advertising and Search Optimization

Member of the Board of Directors for mobile marketing platform and service company. Sold to Microsoft/WebFives in 2007Customers included ABC, CBS, Disney, Fox, Hearst Argyle, King World, MTV, NBC, NewsCorp, Paramount, Universal, Viacom.

Member of the Board of Advisors to SIM Card Toolkit, M2M, and mobile software Developer. Sold in 2006 to Worldcell

Product and customer strategy development and implementation to a variety of large high-tech clients. Managed teams from 3 to 18 consultants, contractors and client personnel. Client highlights include:- Microsoft: Sales Force operations reengineering surrounding SAP implementation for OEM group.- E-Trade: Security and Risk Assurance Auditing and Process Reengineering- Toshiba: Sales, marketing, distribution, alliance and customer support strategy and deployment for start-up router products division.- Intermec-Honeywell: E-Commerce strategy, including Sales Force Automation, Call Center, Web sales and support, customer and supplier integration, groupware, SAP R/3 interface, and enterprise infrastructure.