Mitch Marrison Email & Phone Number

Seattle, Wa, Us

Seattle, Wa, Us

Seattle, Wa, Us

Seattle, Wa, Us

San Francisco, Ca, Us

San Francisco, Ca, Us

- Completely overhauled the local field marketing program for support at a wide range of events. Includes developing a new strategy, training materials, hiring process, and activation footprint for all local activations. The new program, activating on a near majority of days each month, has led to a dizzyingly dramatic uptick in total rides and revenue via some of the best venues in the country, including but not limited to Red Rocks Amphitheater and the Pepsi Center. - Developed and designed the framework for which local venue partnerships' ride and revenue data is tracked and analyzed, leading to key insights that have reformed and reshaped 2019 and beyond's marketing strategy.- Maintains and grows venue specific partnerships throughout the Denver area, providing strategic and marketing support to help ensure the complete success of the partnership. Including but not limited to collateral development, signage design, copywriting, and more- Supports a wide range of additional projects via various additional skills including graphic design, ride operations insight, strategy development, customer service support, and more.

Denver, Colorado, Us

- Redesigned and executed company's eCommerce strategy to create a streamlined ordering experience for end users. Included a top-to-bottom restructuring of the fulfillment and order management process that slashed lead times from 3 weeks to 4 days.- Lead the team that redesigned the company's "About Us" page to help tell an empowering brand story on a new and dynamic platform. Included a wide variety of team members and skill sets not limited to graphic design, copywriting, and more. - Responsible for overseeing, planning, and executing events at the local and national level ranging from dealer specific events to international trade shows. - Plans, organizes, and activates bi-weekly factory visits for a wide variety of end users, including but not limited to architects and interior designers. This helped create the best possible immersive brand experience during their site visit. Included specific collateral for events in Denver, organizing group outings, and ensuring that all attendees have the best possible impression of the brand during these visits. - Engages with a network of certified dealers to keep marketing materials and display orders up to date and ensure all collateral is aligned with current design trends. This includes designing signage, displays, and other items that allow for the build quality of the product to shine through.

Broomfield, Co, Us

- Interfaced with the customer to assess service needs- Inspected, repaired, and serviced customers' bicycles- Assisted in generating bike and accessory sales- Served as a knowledgeable resource to customers- Demonstrated a professional standard of customer service- Communicated with store management to achieve a seamless customer experience and maximize profitability

Boulder, Colorado, Us

- Created, cultivated, and managed new relationships between bicycle retailers, bicycle suppliers, and PeopleForBikes to help make bicycling better for everyone.- Created and implemented a long term and cohesive strategy for bicycle retailers to ensure that they're the best advocates for bicycling that they can be via marketing campaigns, event planning and execution, and other digital content.- Developed new and impactful content for website and social media channels that both reach and is effective across a wide range of demographics- Redesigned, re-strategized, and managed eCommerce channel so that it yielded the highest profit margins and the best possible user experience. Grew the total sales via the platform by 20% annually and led the channel to hit its year-end sales goal in mid-July of year- Managed relationships with third party agencies and designers to ensure that all collateral remained on-brand and relevant to all audiences- Traveled to various events, both nationally and internationally, to help grow PeopleForBikes from a monetary and brand awareness standpoint while also speaking to large and small audiences about the organization.

Boulder, Colorado, Us

- Managed PeopleForBikes' eCommerce platform by responding to customer's inquiries and fulfillingorders as they were placed. - Redeveloped a new inventory tracking program for all of PeopleForBikes' various branded items to keep online inventory as up to date as possible. Lead to a dramatic decrease in inventory discrepancies.- Designed specific shipping labels for orders that came through the eCommerce channel to guarantee the best possible unboxing experience.- Created and edited content for website's blog, specifically around bicycle retailers- Slashed logistical costs for organization by negotiating special rates through various shippingcompanies. Rates have decreased over time.- Assisted with all other admin and clerical duties

- Worked with department lead and report on new technologies for use for the CRM team (Email On Acid, Votigo, etc..)- Created surveys and other reports for accounts in the CRM department- Help assist CRM department with any and all tasks required

Colorado Springs, Co, Us

Maintain fleet of mountain bikes for camper useWork with other counselors to determine ride times for groups Maintain trails and other parts of the property Create the best possible experience for all of those who ride the camp bikes