Mitch Mele Email and Phone Number

Sr. Technical Consultant - Digital Transformation projects and leadership at Fortune 100 companies.- Cloud Native Application Development.- DevOps- Data and cloud migration initiatives.

-Actively coach and promote best practices in Extreme Programming such as TDD and Pair Programming every day.-Mentored and managed a team of Full Stack developers in building full stack applications with Spring Boot and React.-Continued to play active role in designing and writing the code with the team in a player/coach type of format.

- Spearheaded collaborative efforts to integrate internal services with external vendors. A recent integration effort with a external partner produced a 96% Success Rate during the go-live production event.-Lead a new product from design to production in only 3 weeks following the initial inception. Designed, built, and delivered a collection of Microservices that provided a Digital Rental Car Booking experience for insured customers with a damaged vehicle. -Worked with security and network support teams to create enterprise firewall rules for external partners to consume internal services.-Created and presented 30-60 minute software demos for the technology department that our team operated in. Technologies used:- Java/Kotlin- Spring Boot- React JS- Pivotal CloudFoundry- Docker- Jenkins for CI pipelines.- SQL Server- Mongo DB

Cloud-Native development in a HealthTech Digital Transformation. We pair program daily and fully embrace the XP methodology. Technologies used:- Java/Kotlin - Spring 5 and Spring Boot 2.0- Pivotal CloudFoundry - Pivotal Gemfire- Kafka and RabbitMq- Docker- Concourse for CI pipelines.- Reddis/MySQL/DB2/Hbase- Hibernate - Gradle/Maven- REST/SOAP- And many more...

• Contribute to daily standup meetings, code reviews, client demos, and sprint releases• Analyze and design databases and user interfaces• Managing and supporting multiple projects• Technologies used include Ruby on Rails, Javascript, PostgreSQL, HTML, CSS, React,RSPEC and deployed using Heroku

Intensive 25 week program learning professional web development. Core technologies included Ruby on Rails, HTML5, CSS, Javascript, PostgreSQL and React Js.The program was divided into three core phases, each lasting three weeks. In the first phase, I learned some of the fundamentals of computer programming in Ruby, including algorithms and database querying. The next phase drilled fundamental web-development with client side technologies such as Javascript, AJAX, and CSS3. The final phase brought everything full-circle with building web full stack web applications using the Ruby on Rails framework and ReactJs.

• Promoted and practiced Decision One’s core values and beliefs on a daily basis. • Created and executed one on one coaching plans for Team Leaders on leadership, personal development, and management skills.• Supported cross functional teams in various capacities. Lead problem solving sessions and defined measurements to ensure the solutions being implemented were driving results. • Worked directly alongside the Executive team on weekly basis. Job functions while working with the Leadership Team included: Corporate strategy, project planning, creating performance guidelines and contributing in the development of the D1 Team Leader Training Program. • Provided exceptional customer service to all team members on daily basis.

• Led a team of registered representatives who provided specialized derivatives trade support to retail clients. • Took client trade and service-related escalations on a daily basis, often in high stress, market sensitive situations. • Facilitated daily team huddles and empowered front line associates with root cause problem solving tools. • Assisted upper management with determining MPS (Minimum Performance Standards), which were used for associate quarterly reviews. Met with associates bi-weekly to set action plans to help ensure the standards were met. • Led a cross-site team of managers in a cohort problem solving competition. • Designed interview processes for the specialized trading roles at the firm, and worked closely with Human Resources to hire the best possible candidates. • Jumped in call queues and took client chats alongside associates to help maintain service levels during times of high volume. • Spent 5 months as a Lean Coach for the Chicago office and mentored other managers on Lean tool applications.

Introduced the new thinkorswim platform to the firm’s most savvy trading clientele.Specialized in premium selling strategies such as credit spreads and iron condors. Also provided trade support on calendars, double diagonals, and ratio spreads. Traveled to branch offices around the country to meet and help high profile clients to help bolster confidence with the thinkorswim platform and newly acquired products.Excelled in service and sales support with the Client Dialogue Model (CDM), a tool to determine different client personality styles and the associated best approaches. Educated new clients on complex products such as futures, Forex, and complex equity option spreads. Created and facilitated training content for both new and tenured TD Ameritrade associates on thinkorswim and complex options. One of the first 10 associates to obtain the NFA Series 3 and 34 licenses in December of 2010.

Private Client Services. Trade support for Equity and Index options.