Mitch Noonan Email & Phone Number

Kingston, Ontario, Canada

Kingston, Ontario, Canada

Kingston, Ontario, Canada

- Oversee and manage operations of 47 residential properties totaling 4974 rental units.- Supervise 150+ employees to ensure effective operation of the Kingston portfolio.- Mentor and support supervisors to enable them to effectively manage their employees with the objective of achieving results.- Continued development of a team of property managers using onsite leadership and coaching, with a results-oriented approach.- Foster positive working relationships with and among branch staff and subordinate site staff.- Collaborate with Human Resources on employee investigations and determine disciplinary and/or performance plans.- Responsible for planning and managing the operating budget to achieve financial success and grow NOI.- Plan, manage, and execute a $7M+ capex budget annually to increase value and ensure prudent management of our properties.- Review and approve 150+/year suite renovations to drive revenue and add value to our properties.- Research new ways to become more efficient in our business processes and adapt for the future.- Analyze opportunities for operational cost reduction.- Review monthly financial operating statements to identify areas of opportunity and initiate action plans for underachieving properties.- Conduct building inspections and review quality control reports to determine action required.- Responsible for management of receivables through collections and legal processes.- Negotiate contracts and review all invoices for services retained.- Build and maintain relationships with contractors, suppliers, co-workers, tenants, and industry experts.

Ontario, Canada

- Oversee and manage all day-to-day operations for multiple high rise residential properties- Manage staff in the performance of their day-to-day responsibilities- Foster positive working relationships with and among subordinate staff- Responsible for managing NOI and CAPEX budget in specific portfolio- Ensure efficient and safe operation of a building portfolio- Respond and resolve resident concerns through investigation- Responsible for CAPEX execution and budget forecasting future capital projects- Ensure invoicing corresponds with completed projects – manage projects from start to completion to ensure satisfactory completion- Responsible for hiring and on boarding procedures, performance plans and disciplinary actions- Training and development of existing and new staff members- Plan and execute the renovation of apartments on an ongoing basis- Comply with RTA regulations and work with the LTB to manage difficult situations

Jack Astor'S, Kingston, Ontario

- Set objectives and targets for all staff- Determine staff development needs and recruit staff- Set and monitor quality and service standards specifically relating to SIR Corp's steps of service- Communicate company policy, standards and procedures to staff- Direct and manage staff members to meet standards and objectives- Adhere to labour regulations through schedule adjustments- Oversee the preparation and presentation of beverages to meet set standards- Resolve guest complaints promptly- Monitor cleanliness and hygiene of bar area- Promote and practice compliance with fire, health, safety and hygiene standards and regulations- Oversee accurate cash-out procedures and ensure necessary paperwork is complete- Ensure adherence to cash handling procedures- Ensure adherence to stock control procedures- Monitor and order supplies- Liaise with suppliers and sales representatives- Confirm that procurement of supplies is on the best possible terms- Ensure all deliveries are checked in correctly and documentation is correct- Check stock is correctly rotated and stored to reduce wastage- Oversee the bar display to maximize functionality and attractiveness- Set, monitor and control budget for the beverage unit/bar- Plan and implement cost control measures- Plan and implement systems to maximize sales and revenue- Organize promotional activities- Generate and present financial reports; profit and loss statements- Implement improvements for products and service- Maintain regular communication with staff and management through meetings and discussions- Stay current with relevant legislation regarding service of alcohol and licensing

Jack Astor'S, Kingston, Ontario

- Lead service team, provide different instruction and direction for each shift- Set goals and daily responsibilities for co-workers to follow- Strive to obtain personal daily sales objectives and incentives- Responsible for providing a tasteful yet playful dining experience- Execute and implement Sir Corporation’s Steps of Service- Oversee and offer guidance to co-workers, provide feedback to management to influence performance based scheduling- Drink combination and flare bartending drink preparation- Solicits new ways to attract business and increase sales- Avoids legal challenges by conforming to the regulations of the alcoholic beverage commission.- Maximizes bar profitability by ensuring portion control; monitoring accuracy of charges. - Supervise staff, stock and review inventory and assist in operations - Responsible for the smart service of alcohol and non-alcoholic beverages - Assess guest's needs and preferences to develop specific recommendations - Strive to maintain a positive guest experience - Present guests with precise knowledge surrounding bar menu

The Ale House, Kingston, Ontario

- Responsible for the smart service of alcohol and non-alcoholic beverages - Assess guest's needs and preferences to develop specific recommendations - Strive to maintain a positive guest experience - Present guests with precise knowledge surrounding bar menu- Work efficiently in fast-paced environment- Protect company’s property and staff by maintaining a safe and secure environment- Observe for signs of crime or disorder and investigate disturbances- Act lawfully in direct defense of patrons, employees or property- Apprehend criminals and evict violators- Take accurate notes of unusual occurrences- Report in detail any suspicious incidents- Monitor and control access at building entrances - Check identification to ensure age of majority to allow access into premises

Kingston, Ontario

- Checks members or guests in, utilizing the Point of Sale (POS) system, for processing purchases, credit card transactions, answering the telephone, and managing the reservation system in accordance with AGC standards- Utilizes tee sheet demand management and demand generation strategies such as opening on time, implementing a double tee system, paring short groups, booking from the outside in, rebooking players, credit card guarantees, optimum booking, holding back short groups, and a guest replay strategy- Maintains the pro shop environment by keeping the shop neat and orderly: straightening and stocking merchandise- Assists Merchandiser with display of new merchandise (steam, ticket, fold, display)- Follows corporate guidelines for opening and closing duties, including cash handling responsibilities; tallying tee sheet at end of day- Maintains a professional and service-oriented environment in the pro shop by utilizing excellent interpersonal and customer service skills, organizational skills and the ability to multi-task in a fast-paced environment- Ensures service continuity in the pro shop by maintaining a flexible work schedule- Implement sand supports all AGC initiatives and programs as requested by management