Mitch Pannek Email & Phone Number

Dallas, Tx

· Oversaw a group of 7-Eleven stores to ensure the highest levels of guest service.· Drove key initiatives including 7Rewards and 7Now to increase Fresh Food and Total Store Sales.· Led, consulted with and influenced store operators / franchisees to develop operational strategies, including merchandising, fresh food concepts, guest experience and store operational infrastructure. · Monitored and ensured accountability for all aspects of store operations, providing guidance, coaching… Show more · Oversaw a group of 7-Eleven stores to ensure the highest levels of guest service.· Drove key initiatives including 7Rewards and 7Now to increase Fresh Food and Total Store Sales.· Led, consulted with and influenced store operators / franchisees to develop operational strategies, including merchandising, fresh food concepts, guest experience and store operational infrastructure. · Monitored and ensured accountability for all aspects of store operations, providing guidance, coaching and assistance. · Ensured key processes were in place through weekly store visits, evaluations and data analysis. Show less

Allen, Tx

· Directed all day-to-day operations of a 70,000 square foot store with more than $16M in annual sales.· Recruited, trained, and mentored staff of up to 140 Team Members, focused on service and results.· Certified as Regional Training Store. Trained District, Store, and Assistant Managers.· Developed internal promotes, including two Store Managers and five Assistant Managers.· Supervised the set up, grand opening and daily operations of 4 Express Stores. · Successfully… Show more · Directed all day-to-day operations of a 70,000 square foot store with more than $16M in annual sales.· Recruited, trained, and mentored staff of up to 140 Team Members, focused on service and results.· Certified as Regional Training Store. Trained District, Store, and Assistant Managers.· Developed internal promotes, including two Store Managers and five Assistant Managers.· Supervised the set up, grand opening and daily operations of 4 Express Stores. · Successfully developed and implemented effective payroll control process, adapted across the region.· Twice recognized for YTD Customer Service Scores in the Top 5% of the Company. · Successfully accomplished stretch assignments for Customer Service, Credit, Square Trades and AP.· Received Highly Successful scores on Team Member Engagement Surveys annually.· Consistently reduced turnover, both in and out of season, year over year.· Reduced shrink by creating and implementing effective Shrink Action Plans. · Maximized sales through timely execution of merchandising directives and seasonal transitions.· Demonstrated proficiency in the interpretation of and response to sales and inventory reporting tools. Show less

Carrollton, Tx

· Managed all aspects of high-volume home improvement store with annual sales of $35 million.· Achieved Regional Top 10 Customer Focus scores, setting the standard for superior customer service.· Increased sales at an underachieving store from –27% to budget to +3% to budget YTD. · Managed Sales Specialists’ performance to achieve budgeted store and departmental sales.· Planned and directed seasonal floor moves, and maintained safe and attractive shopping environment.· Drove… Show more · Managed all aspects of high-volume home improvement store with annual sales of $35 million.· Achieved Regional Top 10 Customer Focus scores, setting the standard for superior customer service.· Increased sales at an underachieving store from –27% to budget to +3% to budget YTD. · Managed Sales Specialists’ performance to achieve budgeted store and departmental sales.· Planned and directed seasonal floor moves, and maintained safe and attractive shopping environment.· Drove sales by spearheading special sales events like our Best-in-Region Spring Kick Off. Show less

Hurst, Tx

· Managed all aspects of high-volume craft, framing & fabric store with annual sales of $6 million.· Directed all new-store set up activities and opening of 40,000 square foot store in Hurst, Texas.· Screened, interviewed, hired, and trained an all-star store staff of 95, under targeted wage budget.· Managed P&L, payroll & operating budgets, as well as all store-level accounting on a daily basis.

Kaneohe, Hi

· Acquired and maintained a Top Secret/SCI security clearance with several code-worded accesses.· Served as Signals Intelligence Collection Team Leader and Liaison, coordinating and working with branches of the Department of Defense and all branches of the military.· Selected to serve on high priority intelligence gathering missions, at the national level, using a wide variety of radio, intercept, satellite, recording, jamming, DF, and other technical equipment.