Mitch Cohen Email and Phone Number
I’m a driven and results-focused global information technology leader with extensive experience in IT infrastructure (design, development, implementation and improvement), applications, systems, and security. I build, train, and lead high-performing empowered teams from the ground up who are driven to achieve the organization’s goals and objectives. I cultivate trusted stakeholder relationships at all levels, including C-Suite leadership. I’m known as a resourceful and hands-on executive who fosters both individual employee and team development through coaching, mentoring, and training. I successfully balance competing priorities, instill a collaborative workplace culture, and stay informed of the latest industry trends and cutting-edge technology. Additionally, I proactively identify areas for improvement and implement strategic solutions that improve processes, enhance performance, and propel revenue growth.Core Competencies: • IT Infrastructure Design, Implementation, & Improvement• Change Management• Strategic IT Planning• Service Desk Teams• Customer Support• Communication / Networking• Project Management• IT Organization / Reorganization• Business Continuity• Disaster Recovery Planning• Security Initiatives:• (SOC2, GDPR, ISO 27001)• Cloud Computing (AWS, Azure)• Vendor Management• Contract Negotiations• Budget Management / Audits• Outsourcing Strategy• Data Center Builds• Server Room Build-Outs• Stakeholder Engagement• Office Moves / Migrations• Capacity Planning ✉ LET’S CONNECT!I’m always interested in expanding the network of my professional acquaintances.
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Associate Vice President, Information TechnologyRoad Scholar Feb 2023 - PresentBoston, Ma, UsAs an experienced IT leader, I manage and guide teams across Infrastructure, Help Desk, Operations, Digital Workspace, and Security. My core responsibilities include:• Spearheading the transition to a fully cloud-based infrastructure• Directing the digital workplace team in choosing and supporting applications to achieve business goals• Overseeing the operational support for all IT solutions and related end-user services• Establishing IT service management processes and defining key metrics to ensure exceptional support• Ensuring systems and data security while fostering a culture of continuous user security training• Supervising cloud adoption, implementing governance structures, executing migration projects, and adjusting target operating models
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Career Break2021 - 2022Family Leave
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Vice President, Information SystemsAnalysis Group 2003 - 2021Boston, Ma, UsI was promoted to lead Analysis Group’s global IT department. Built a team comprised of 30 professionals over tenure. Guided Analysis Group’s rapid growth from 4 offices and 120 employees to 14 offices and 1200 employees. Set the strategic vision across the organization with complete oversight of IT operations and implementation, including infrastructure, security, email, network, servers, software, audiovisual, phone system, and desktop support services. Highlights of my accomplishments include:• Hired and trained a high-performing team of system engineers, managers, directors, application team, analysts, security, and support staff to provide world-class 24/7 support to billable professionals within a dynamic environment.• Created an analytical data structure and computing environment to allow consultants to efficiently analyze large-scale amounts of data for clients. • Migrated applications from data centers to cloud based solutions driving down cost and accelerating implementation and scalability.• Improved efficiency by outsourcing Level 1 and Level 1.5 help desk services.• Led large-scale improvement projects including a critical project that increased uptime of systems and achieved an 80% reduction in physical hardware (established virtual environment), a 40% savings in power, and a 25% drop in maintenance costs. -
Technology ManagerAnalysis Group Feb 2000 - Feb 2003Boston, Ma, UsI was recruited to Analysis Group to modernize and innovate the current enterprise process and systems for the rapidly growing Analysis Group. I built a team from the ground up, directed critical email migration initiatives, and converted server operating systems.
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Manager, Systems & Network AdministrationPanagora Asset Management 1996 - 2000Here, I oversaw the design, installation, and support of the company’s LAN as IT leader. Drove enterprise improvements including reducing time spent on support calls by 40%, enhancing the client experience by responding to requests within 30 minutes, and migrating to a new email system that boosted calendaring and contacts functionality.
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Network Manager, New EnglandErnst & Young Llp 1993 - 1996London, GbAt E&Y, I directed IT operations and led a team of 8 within E&Y’s Northeast region. Saved the firm substantial staff hours previously spent on support calls by improving standard hardware and software configurations.
Mitch Cohen Education Details
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Curry CollegeBachelor Of Arts (Ba) In Information Technology
Frequently Asked Questions about Mitch Cohen
What company does Mitch Cohen work for?
Mitch Cohen works for Road Scholar
What is Mitch Cohen's role at the current company?
Mitch Cohen's current role is VICE PRESIDENT, IT & SYSTEMS | IT LEADERSHIP | IT INFRASTRUCTURE.
What schools did Mitch Cohen attend?
Mitch Cohen attended Curry College.
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