Mitch Reams Email & Phone Number

Saukville, Wi, Us

Greater Milwaukee

Sr Global Product Manager for LOTO (Lockout / Tagout) products and business unit leader for Safety Services and SaaS (Software as a Service) solutions with full P&L responsibility.Lead all aspects of Safety Services and SaaS businesses including operations, project execution, marketing, product management, customer service, customer training, and technical support.

Milwaukee, Wisconsin

Full P&L, marketing, product management, and operations responsibility for Brady's Safety Services business. Led team of 40 field engineers, project managers, product managers, and sales specialists. Improved Safety Services business unit’s overall profitability by 25% by driving greater Field Engineer utilization rates (85% to 98%) and improving go to market effectiveness resulting in 4 years of double digit growth.

Milwaukee, Wisconsin

Delivered world-class professional safety services by developing a team of individuals focused on standardization and world class customer service.Developed operational best practices and processes that drove a 5-year increase of 50% in billable revenue per field engineer. Defined and owned the end-to-end operational processes of the team including all operational facets of project scoping, quotation, management, and execution.

Greater Milwaukee Area

Responsible for the Product Management and Marketing of Joy Global's Electric Mining Shovel undercarriage systems. Grew overall business revenue by 15% over 2 years and increased margins by 4% by launching value added solutions focused on lowering the total cost of machine ownership for end users. Utilized engineering and equipment life knowledge to align the aftermarket parts business with requirements set forth by our global customer base and grew market share by over 10%.

Elko, Nevada

Managed and directed the Field Service business with responsibility for parts sales, machine assembly, preventative maintenance, audits, overhauls, rebuilds, and breakdown repairs. Led team of 40+ personnel with full P&L responsibility and business unit management for the group.

Greater Milwaukee Area

Developed and led Global Product Support team that was the key link between our OEM dealer network and our OEM factory for all reliability and performance issues on P&H mining equipment. Delivered a 15% decrease in product issues garnishing a 5% reduction in warranty spend, saving the organization over a million dollars annually.

Greater Milwaukee Area

Project Lead on development of Ultra Class Dragline with an engineering budget of 5M.Led Voice of Customer efforts and delivered results via improved and technical specifications.

Greater Milwaukee Area

Responsible for courses which taught undergraduate and graduate students a high level overview of various manufacturing and design processes used currently in industry. These classes included “Industrial Engineering 350 - Manufacturing Processes” and Industrial “Engineering 450 - Computer Aided Manufacturing and Robotics”

Greater Milwaukee Area

Rotated through all major engineering area at Briggs & Stratton. Four semesters including work in the following: Materials Lab, Model Shop, Large Engine Division, Reliability Lab, Engineering Mechanics and Engine Application Center.

Greater Milwaukee Area

Worked within the Parts and Accesories Division as a Design Intern. Development of new parts from original ideas until production. Worked with designers on running changes, model year changes, and product updates. Also worked closely with buyer/planners and purchasing managers.

Master Of Science (M.S.), Civil (Sturctural) Engineering

Bachelor Of Science (B.S.), Mechanical Engineering

Activities and Societies: 2005 Outstanding Student Award – Leadership, UWM – CEAS; American Society of Mechanical Engineers, member since.