As a development lead, I use my expertise in C++, blueprints, and Unreal Engine to lead the development of dynamic and engaging content for animated shows. I manage and mentor the development and technical teams, helping to identify and implement new solutions to improve workflow and productivity. I also develop tools and scripts to automate and streamline the animation production process. In addition, I collaborate with the team to design and implement new features, and optimize workflow and productivity. I am dedicated to delivering high-quality work and constantly expanding my skillset to support the animation studio's needs.

As a lead developer for automatic testing at the Space Dynamics Laboratory, I was responsible for using C, C++, and JavaScript to develop automatic tests for proprietary SDL software. I was able to meet tight deadlines and deliver high-quality, reliable, and efficient code by utilizing Scrum and Agile programming methods, and effectively communicating with my teammates. I was able to develop simple and unique solutions to a constant flow of complex problems. I used Git as a version control system through Bitbucket and Jira to maintain and manage the codebase, and participated in frequent code reviews to ensure consistent high-quality code. Additionally, I assisted in writing manual regression tests and bug reports, and helped to improve the overall quality of the software.

As an assistant manager at Expercom, an authorized Apple repair and sales retail store, I was responsible for leading and motivating a team of customer and technical service employees. I effectively communicated with both local employees and management to ensure all operations were running smoothly. I also played a key role in the maintenance and development of the company's administrative assets, including servers and company website, which helped to improve the overall efficiency of the service department. I was responsible for meeting specific metrics and criteria set by management, which included monitoring the performance of the service department and implementing process improvements to increase customer satisfaction. I have the ability to lead, motivate, and communicate effectively in a fast-paced retail environment.

As a Lead Mac and iOS certified Technician at Expercom, an authorized Apple repair and sales retail store, I was responsible for providing expert technical support for Apple computers and iOS devices. I performed advanced troubleshooting and diagnosis, and successfully repaired a wide range of hardware and software issues. I also played a key role in training and mentoring new employees, which helped to ensure that the team was well-equipped to provide top-notch customer service. I was able to maintain a high level of customer satisfaction by providing timely and accurate technical support, and also contributing to improve repair process and tools. I have gained a deep understanding of Apple products and their repair techniques and procedures.