Senior project manager for operations and maintenance solutions business.

• Program managed two major enterprise initiatives at Copart: Extending Copart’s business globally and entering a new used car market segment. Organized and coordinated the alignment between the business owners, product owners, agile teams, and DevOps to prioritize, develop, and deliver the new systems and features. This was done using Scaled Agile methodologies and delivered on time. These initiatives are expected to double Copart’s business and serve as the platform for future expansion and replacement of existing legacy systems. • Collaborated with Copart’s CIO, PMO Director, and IT leadership teams to create, maintain, improve, and manage the Planning & Program Management Office processes including new requests pipeline, project prioritization, project status and reporting, domain roadmaps, project review templates & standards. The results were improved alignment across functional domains, improved IT communication & transparency, and improved IT responsiveness to the business. • Trained Copart’s IT and business teams on Agile methodologies and Scaled Agile through presentations, facilitation, and coaching. Served as Scrum Master for multiple teams, leading scrum of scrum meetings, and acted as the Release Train Engineer for the two major enterprise programs.

• Took over project management and the Scrum Master role, from a third-party vendor, to migrate the Copart member buyer website to a modern user experience, refactor code, and integration with new backend systems. This was accomplished by implementing Agile methodologies and training a completely new team of development contractors brought into Copart. The project was delivered on schedule and introduced Agile methodologies to Copart IT.• Managed other smaller projects concurrently, including a project to migrate the Copart Direct UK business to CRM system Salesforce for managing sales leads and opportunities of used cars to be sold via Copart online auction.

• Recruited by Autodesk to lead the development and migration of the Autodesk Channel Plans and Fund Management solutions to Salesforce while transforming the development team to Agile methodologies. Served the teams as the Scrum Master with two-week sprint cycles and used Rally for sprint planning and tracking and InVision for design and prototyping.• Led and directed the development of the Autodesk Partner Portal website as the primary channel partner entry touch point for Autodesk using Salesforce Sites, single sign on, partner administration, and Salesforce.com profiles.• Migrated, transformed, and synchronized Autodesk partner information between Sales Force.com and Siebel to uniformly identify partner users, enable SSO and provide centralized partner administration. Created the guide and documented the processes to allow additional Autodesk sites to migrate to the new Autodesk Partner Portal solution.

• Managed the operations for TSG-IT’s Services Engagement and Operations portfolio which involved coordinating all planning, scheduling, and project resourcing for a 300-person worldwide team with over $25M in IT spending within a very dynamic work environment and continual diminishing resources.• Led a key business application transformation team directly for the retirement of ~100 applications, within the timeline and budget constraints with no downtime.• Transformation included the migration of a major legacy Time and Materials solution involving 20+ different regional applications and 50+ countries onto the standard SAP platform and global core solution in 9 months, supports a business of $120+ M.

• Directed the success of 30 full-time employees, 2 managers, and 15 offshore developers covering over 20 multinational projects focused on web based and SAP support contract solutions –delivered on time and on budget.• Worked with executive business leaders to coordinate project deliverables over a 12 to 24-month period specifically to deliver on the HP strategy across the e-business support portfolio. Co-authored the application strategies and roadmaps with my business partners for the portfolio.• Setup and established processes & guidelines, and managed an offshore pooled resource team aimed at supporting 20+ applications. • Recognized for best practices in IT for business engagement with design and rapid application development and consistent, progressive deliverables.

• Promoted to manage and develop e-business web-based solutions that were recognized as a runner-up finalist for the 2005 ITSMA industry award and recipient of the Business Week Web Smart 50 award.• Entrusted to facilitate one of the first HP offshore engagements with China focused on HP IT strategies that became a template for future IT projects. • Ensured the professional success of 35 direct reports and verified the progress of multiple contractors, vendors, and offshore agencies and administrated a $10M budget.• Introduced new technologies purposed at delivering results that were more efficient to clients including a solution launched in 50+ countries and a $200M+ support contract base.

• Promoted to lead the development of an extended warranty solution (HP Epack) for ordering and registering support services which became the first application in HP to process $50 million in online orders and was published in Reseller News as a breakthrough solution and industry leader for channel partners. • Demonstrated IT expertise necessary for promotion to Development Manager for an IT group with an upper management directive focused on defining web-based business strategies that could optimize HP’s competitive advantage, client satisfaction, and increase revenue.• Collaborated with Customer Operations, Sales Operations, and Marketing in an effort to define increasingly efficient online support solutions for HP channel partners.• Directed the professional success of 15 full time and 7 contractors and oversaw a $5M budget.

• Prototyped and experimented with many new technologies for middleware, EDI, and software development to determine solution effectiveness, to establish lab standards and best practices and to train other software engineers how to develop and deliver better results faster. • Co-designed and developed a set of client-server tools which automated the development of client/server services to significantly improve the quality and productivity of software engineers. • Designed and developed an EDI mapping application that was used in HP for over 10 years and was also sold to a vendor in Australia.

 Part-time call center representative while attending the University of Oregon to obtain degrees in Computer Science and Finance.