- Performed White Space Analysis to identify control points and relationships between various lines of Business to determine areas of concentration for increasing revenue- Created Heat Maps to Identify the regions of Active, Pipelined and Lost opportunities to gain deeper insights

- Gathered key business requirements by interviewing stakeholders, identified effective trade-offs, and developed short term and long term solutions while leading full concept-to-launch development for a client- Created Business Requirements (BRD), Functional Specification Documents(FSD) and other technical documents- Identified, clarified, and organized system processes by designing use cases and data models- Worked closely with management to prioritize business goals, requirements and information needs - Identified ways to improve systems efficiency and assess from both technical and business perspective - Responsible for collaborating and managing team resources, managing the project communications- Created a set of test cases to make sure the product gave consistent and accurate record set after each transaction- Supported systems users on change management and during systems updates