Project Lead/Business Analyst
Current- Lead small to large sized Project Teams and working groups.
- Investigate, analyze, articulate, and facilitate the solving of complex problems and concepts. Analyze solution options to assess feasibility and operational impact.
- Perform data analysis on large data sets extracted or provided from various sources.
- Collaborate with stakeholders across the organization to elicit and document requirements from both business and user perspectives.
- Support the development and implementation of changes through creation and modelling of Customer Journeys and process workflows.
- Work with the training resources in Operations to ensure training for Operations staff is developed and delivered for new processes and project implementations.