As part of the Comono ecosystem, I serve as the Project Manager for Prevale, a client-centric tech product that offers an End-to-End Accounting and Compliance ecosystem for businesses. I manage the development and implementation of this comprehensive solution, ensuring seamless collaboration between stakeholders and developers and making sure that requirements are clearly understood and executed efficiently.In my role, I leverage Notion to manage projects, conduct scrum and stakeholder meetings, perform user acceptance testing, and maintain thorough documentation. I also conduct internal demos to ensure alignment between development and business objectives. Since joining, my focus has been on delivering a product that meets and exceeds user expectations, enabling businesses to achieve their compliance and accounting goals with ease.

As a Project Coordinator, I have streamlined operations management by addressing issues such as mislabeling and improper packaging. I implemented corrective measures, including conducting process audits and updating protocols, resulting in a 40% reduction in stock errors. I also focus on sales forecasting to ensure preparedness for trends and peak periods.In my role, I leverage market analysis and performance analytics to drive strategic decisions and enhance the sales experience. For instance, I increased the sales of multiple brands, including Forever Diamond, by 63%. I work on resolving operational challenges, ensuring accurate information and preventing miscommunication regarding SKUs and product details.Additionally, I conduct sales training sessions to boost team skills and customer engagement. I lead by example, achieving the highest customer onboarding rate with 14 new customers in a single month. I am the only employee to have received a perfect 5/5 KPI rating for three consecutive periods by refining customer satisfaction strategies. As the design brand ambassador, I expanded product and service knowledge to further improve overall sales performance.

I delivered customer service by onboarding clients and building strong relationships while providing aftercare advice. I familiarized myself with CRM analytics and exceeded sales goals by 104% in my second period after joining, becoming the top-selling employee in that timeframe. My proactive approach to client engagement and data-driven sales strategies contributed to surpassing the company’s target by 16% during that period.

Interacted with B2B clients and followed up on inbound leads, planned project management and advised on IT services, conducted market research, gathered requirements, managed more than 8 projects, and drafted business & technical reports.

Achieved the Beta milestone within the MLSAs program by organizing workshops/events related to Microsoft Technologies, hosting hands-on sessions for practical implementation, mentoring fellow students, and even arranging some discussion sessions for implementing their ideas into the real world.Wrote an article titled "Giving it Back to the Community" for Volume 3 of the Microsoft Learn Student Ambassadors Newsletter.

Learned about Search Engine Optimization (SEO) and created technical content for the company.

Introduced myself to the content writing world and wrote blogs for the website.

Investigated the influence of a POST as part of a research project. Performed sentiment analysis on tweets/messages posted on different social media platforms by using Azure Text Analytics Cognitive Services, and then created a web app for the same by using Flask web framework.