Phillip M Email & Phone Number

Exeter, United Kingdom

Currently working within the team to implement a new integrated SCADA system for all the telemetry on Clean and Waste Water sites across Devon and Cornwall

My role here in DCC revolves around the support of the WDM Highways Management Systems, more recently this has been specialized with the Street Lighting Management System. This includes the Customer Services System which I've had the privilege to develop as part of an improvement project in order to make the system more user friendly. I have been the main support role for 85+ mobile workers using Hp1100 series and Fujitsu ST5112 tablet PC's with mobile data cards, which involves travelling to sites to support the regionally based inspectors to troubleshoot and rectify any issues. I also assist in testing of new software which is updated frequently. In order to perform this role I have to be familiar with Windows OS, SQL server, Citrix technologies and the bespoke WDM software which I had to pickup in a short space of time. I have also spent a year with the Street lighting team where we've cleaned up the inventory - some 96000 units, corrected the energy inventory submission, implemented scouting on mobile pc's and integrated the Street lighting system with the Financial System which covers a yearly throughput of over £5m.

Here I retrieved data, created and configured reports to benchmark the customer service process. I've also configured and commissioned the Regional Scada system. I've used SQL, CorVu and Access to retrieve data. I have a limited knowledge of ColdFusion which I've used to retrieve data via the intranet and I have a level 3 advanced certificate in Excel. I liaise with in-house staff, engineers and contractors. I have also contacted and spoken with all levels of the business, the EA and external legal departments in order to retrieve report and understand data.

Here I retrieved data, created and configured reports to benchmark the customer service process. I've also configured and commissioned the Regional Scada system. I've used SQL, CorVu and Access to retrieve data. I have a limited knowledge of ColdFusion which I've used to retrieve data via the intranet and I have a level 3 advanced certificate in Excel. I liaise with in-house staff, engineers and contractors. I have also contacted and spoken with all levels of the business, the EA and external legal departments in order to retrieve report and understand data. I configured hardware and software, created logic program for automation and set up Dynamic Logic and Serck outstations. I also had to fault find and troubleshoot all of the above.

Taking 154 calls and logging Faults. Later specialised in digital Networks, ISDN and ISDN2eOther QualificationsMicrosoft MOC 2151/2152 win2k server 2002 Practical Martial Arts Coach 2010

B, E, E. Gcse'S; B/B) History (B) French (D) Technology (B) Religious Study (B), Sciences; Mathematics; Business And Finance Gnvq

Bsc (Hons), Environmental Science

Bsc Environmental Science

A' Levels, Technology, Mathematics