Mitesh Thacker Email & Phone Number

Greater Toronto Area, Canada

Toronto, Ontario, Canada

• Accurately operated cash register to process customer payments.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Scanned shelves and product cases for expired stock and discarded outdated or spoileditems.
• Endorsed products by making recommendations and promoting specials, increasing dailysales by 18%

Bhuj, Gujarat, India

Bhuj, Gujarat, India

• Managed budget implementations, employee reviews, training, schedules and contract negotiations.
• Developed and maintained relationships with customers and suppliers through account development.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Developed effective business plans to align strategic decisions with long-term objectives.

Bhuj, Gujarat, India

• Managed staff of 36 housekeepers.
• Placed orders for housekeeping supplies and guest toiletries.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities anddaily requirements.

Bhuj, Gujarat, India

• Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
• Hired and trained new employees, demonstrating best methods for serving clients and guests.
• Provided services efficiently and with high level of accuracy.
• Established internal data bases and record management systems to enhance accuracy andintegrity of documentation and data.
• Supervised team of 26 and helped to resolve issue during shifts.

Bhuj, Gujarat, India

• Placed orders for housekeeping supplies and guest toiletries.
• Managed team productivity and workflow to exceed quality standards.
• Directed team of 14 personnel in busy hotel with 30 rooms.
• Utilized chemicals and cleaning equipment in accordance with safety protocols and properoperating standards.

Bhuj, Gujarat, India

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Greeted customers and visitors in-person and via telephone calls.
• Answered incoming calls on high-volume, multi-line phones, pleasantlytransferred callers to appropriate personnel.
• Analyzed company data entry systems, resulting in 22% increase in system-wide efficiencyin 3 months.

Master'S Degree, Hotel/Motel Administration/Management, A

Bachelor Of Commerce - Bcom, Accounting And Finance, A