Led and managed the coordination of international shipping operations, including import/export processes, ensuring compliance with customs regulations.Oversaw the end-to-end logistics chain, optimizing supply chain management, and implementing cost-effective shipping solutions.Developed pricing strategies for trucking and freight services, maintaining competitive advantage while ensuring profitability.Collaborated with customs brokers, suppliers, and clients to resolve shipping issues, streamline operations, and meet deadlines.Monitored shipment tracking, cargo handling, and transportation schedules, ensuring timely deliveries and exceptional service quality.Managed a team of shipping professionals, providing mentorship, training, and leadership to enhance productivity and teamwork.Analyzed and reported key performance metrics to senior management, recommending improvements for operational efficiency.Negotiated contracts with carriers and third-party logistics providers to secure competitive rates and service agreements.