Representative, Access Control
CurrentDuties & Responsibilities• Updating caregiver information in Active directory as per the Call to Action provided by HCIS.• Liaise with Human Capital, Mobility team, IT department to create user accounts in Mawared and Active directory.• Taking photographs of caregivers, edit them as per the CMS guideline and uploading them in Active Directory (8000+ photos taken and badges issued for CCAD and Outsource Caregivers).• Issuing and printing badges from Card Management System (CMS) of the Caregivers after updating Active Directory.• Granting and Restricting Access as per the request from caregivers and departments in hospital.• Troubleshooting Access relating issues, programming of online and offline locks in the hospital.• Generating various reports from CMS (number of contractors, caregivers).• Following up with reprints of badges in case of title changes or change in information.• Assist internal and external caregivers to get permits for access, parking and tours in the hospital.• Handling telephone queries as per Company policy, answering to the caregiver queries regarding new/lost badges and damaged cards and access related queries.• Preparing Daily, Weekly & Monthly report of the Department & sending it to Supervisor for reference• Taking feedbacks & suggestions from caregivers at all times.• Making a friendly environment among the co-workers.