• Executing Foreign currency transactions for clients• Providing rates and booking deals with the bank.• Monitoring FX performances and booking• Coordinating with other departments within the organization to ensure that accounting records arekept up-to-date• Managing and communicating with Corporate clients, Brokers in the Middle East stock market, and 3rd party service providers• Reviewing accounting records for accuracy and compliance with regulations• Assisting in the collection of delinquent accounts by negotiating with customers to pay what theycan afford• Preparing reports on business activities for internal use or for public consumption such asfinancial statements

Credit Cards DepartmentTasks and Responsibilities• Provide accurate and appropriate information in response to customer inquiries with regards to credit cards and loans• Work closely with different stakeholders to manage customer expectations while providing an exceptional customer service.• Provide accurate and appropriate information and give solutions in response to customer inquiries received through kana platform in a timely manner.• Coordinating projects related to cards and loans (loan moratorium projects, automation of stamp duty calculation)• Support Global standards and contribute to streamlining.Branch Operations Tasks and Responsibilities• Achieving sales targets for cards through cross selling and new acquisitions• Relationship Management of existing clientele and providing excellent customer service• Carryout internal audit and compliance checks within the department in order to comply with group compliance regulations.Marketing DepartmentTasks and Responsibilities• Support external and internal initiatives and promotions which support to achieve the annual targets set for the product.• Analyzing data and create MI’s when required in order to take business decisions• Develop close relationships with key stakeholders such as suppliers, merchants and agencies which contribute towards acquisition programs and events.• Managing the given budget while achieving the return on investment and targets set for the product• Support the team with cost effective initiatives to keep the cost at a minimum level.