Back Office Employee
CurrentManaging liquor trade &Excise department liasioning
Nov 2023 - Present
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Mithilesh Kumar Email & Phone Number
Operations Manager
at
Devans Modern Breweries Ltd
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Operations Manager
Location
Ranchi, Jharkhand, India
Company size
Who is Mithilesh Kumar? Overview
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Quick answer
Mithilesh Kumar is listed as Operations Manager at Devans Modern Breweries Ltd, a with 128 employees, based in Ranchi, Jharkhand, India. AeroLeads shows a matched LinkedIn profile for Mithilesh Kumar.
Mithilesh Kumar previously worked as Back Office Employee at Devans Modern Breweries Ltd and Corporate Sales Coordinator at Moreish Foods Ltd.. Mithilesh Kumar holds Master In Computer Applications, Computer Science from Indira Gandhi National Open University.
Company email context
Email format at Devans Modern Breweries Ltd
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Devans Modern Breweries Ltd
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Profile bio
About Mithilesh Kumar
18 yrs Experience in Operations
Listed skills include Vas, Customer Experience, Mis, Service Delivery, and 8 others.
Current workplace
Mithilesh Kumar's current company
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Devans Modern Breweries Ltd
8 roles
Mithilesh Kumar work experience
A career timeline built from the work history available for this profile.
Corporate Sales Coordinator
Moreish Foods Ltd.
Dec 2019 - Nov 2021
Assistant Manager Customer Support
Vodafone Mobile Services Ltd.
1. Request & Complaint Management2. Prepaid & Postpaid Activation3. MSIDN Management ( Number Pairing,Churn & Allocation ).4. Campaign Management.( Customer Educational SMS blast,TRAI Compliance,Product Promotion SMS blast).5. Product & Application UAT.6. Mpesa Back Office Operation ( USSD,Mpesa portal, UAT)7. Vodafone Website Update & Content audit8. Service Request Form Content Audit & Changes incorporation.9. Kitting materials Finalization. ( SIM Envelope,Abridged version of Consumer charter,CIF,CAF ,RCV,Bonus Cards Content Audit and Changes incorporation as per TRAI & Internal process ).10. Preparing Quality of Service (QoS) report and send to Regulatory as perdefined timelines11. Submission of quarterly CGR Report to Regulatory12. Carrying out analysis of QoS data and share with concerned stake holders13. Facilitating circles Team, corporate and cross-functions to complete QoS Audits.14. Facilitating CS function to respond to the Regulatory letters on 'Show Cause Notices" w.r.t. QoS.15. Evaluation and submission of Financial Disincentives on account offailure to meet QOS benchmarks.16. Special focus on RCA of billing related complaints and Master Table update.17 .Highlight the low performing team and ask for RCA and Action Plans for improvement18. Facilitate circle team, corporate and cross-functions to complete Metering & Billing (M&B) Audits.19. Provide support and clarity to CS verticals on parameters of M&B audits20. Support CS verticals to address and close M&B audit observations and ATRs.20. Implementation and monitoring of compliances related to TCCRR (Telecom Consumer Complaints Redressal Regulation)21. Preparation, evaluation and submission of VAS activation & Complaints.22. Customer acquisition & Process audit23. Waiver Reversal Audit.24. SIM Replacement Audit.25. Retention Process Audit26. Postpaid Welcome Letter Audit.27. Refund process audit.28. Metering & Billing Complaints audit.
Dec 2008 - Mar 2019
Management Information System Executive
Moreish Foods Limited
Stock Management and ReportingProduction ReportSales ReportSystem maintananceSystem Support to Office Locations ( Patna,Ranchi and Asansol units )
Apr 2008 - Dec 2008
Sales & Support Executive
Comptek International
System & Software SalesProduct InstallationAMC incharge
Aug 2007 - Feb 2008
Customer Care Executive
Aegis Bpo Services Limited
Customer Calls handlingRaising Complaints & RequestsSolving Customer Queries
Feb 2007 - Jul 2007
Office Incharge -It & Tech Support
Ultratech Cement Ltd
MISRoutine Business Transaction through SAP/ERP.System Support in all office locations of Jharkhand.
Mar 2005 - Jun 2006
Faculty Cum Lab Instructor
Aryabhhat Computer Traing Institute
Software Training and Lab Practicals
Jul 2003 - Jul 2004
Team & coworkers
Colleagues at Devans Modern Breweries Ltd
Other employees you can reach at devans.co.in. View company contacts for 128 employees →
MP
Madhup Pundir
Colleague at Devans Modern Breweries LtdNew Delhi, Delhi, India
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SR
Samiayyan Ramalingan
Colleague at Devans Modern Breweries LtdBokaro, Jharkhand, India
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KR
Kumar Rajput
Colleague at Devans Modern Breweries LtdJharkhand, India
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MY
Manoja Yadav (She/Her)
Colleague at Devans Modern Breweries LtdAllahabad, Uttar Pradesh, India
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SP
Sudhiranjan Patnaik
Colleague at Devans Modern Breweries LtdOdisha, India
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KK
Kamal Kishor
Colleague at Devans Modern Breweries LtdBikaner, Rajasthan, India
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HS
Himat Sharma
Colleague at Devans Modern Breweries LtdLudhiana, Punjab, India
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SS
Sv Sharma
Colleague at Devans Modern Breweries LtdDelhi, India
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SS
Sachindra Singh
Colleague at Devans Modern Breweries LtdJaipur, Rajasthan, India
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MS
Madan Singh
Colleague at Devans Modern Breweries LtdKathua, Jammu & Kashmir, India
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Madhup Pundir
Colleague at Devans Modern Breweries LtdNew Delhi, Delhi, India
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SR
Samiayyan Ramalingan
Colleague at Devans Modern Breweries LtdBokaro, Jharkhand, India
View →
KR
Kumar Rajput
Colleague at Devans Modern Breweries LtdJharkhand, India
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MY
Manoja Yadav (She/Her)
Colleague at Devans Modern Breweries LtdAllahabad, Uttar Pradesh, India
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SP
Sudhiranjan Patnaik
Colleague at Devans Modern Breweries LtdOdisha, India
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KK
Kamal Kishor
Colleague at Devans Modern Breweries LtdBikaner, Rajasthan, India
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HS
Himat Sharma
Colleague at Devans Modern Breweries LtdLudhiana, Punjab, India
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SS
Sv Sharma
Colleague at Devans Modern Breweries LtdDelhi, India
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SS
Sachindra Singh
Colleague at Devans Modern Breweries LtdJaipur, Rajasthan, India
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MS
Madan Singh
Colleague at Devans Modern Breweries LtdKathua, Jammu & Kashmir, India
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1 education record
Mithilesh Kumar education
FAQ
Frequently asked questions about Mithilesh Kumar
Quick answers generated from the profile data available on this page.
What company does Mithilesh Kumar work for?
Mithilesh Kumar works for Devans Modern Breweries Ltd.
What is Mithilesh Kumar's role at Devans Modern Breweries Ltd?
Mithilesh Kumar is listed as Operations Manager at Devans Modern Breweries Ltd.
Where is Mithilesh Kumar based?
Mithilesh Kumar is based in Ranchi, Jharkhand, India while working with Devans Modern Breweries Ltd.
What companies has Mithilesh Kumar worked for?
Mithilesh Kumar has worked for Devans Modern Breweries Ltd, Moreish Foods Ltd., Vodafone Mobile Services Ltd., Moreish Foods Limited, and Comptek International.
Who are Mithilesh Kumar's colleagues at Devans Modern Breweries Ltd?
Mithilesh Kumar's colleagues at Devans Modern Breweries Ltd include Madhup Pundir, Samiayyan Ramalingan, Kumar Rajput, Manoja Yadav (She/Her), and Sudhiranjan Patnaik.
How can I contact Mithilesh Kumar?
You can use AeroLeads to view verified contact signals for Mithilesh Kumar at Devans Modern Breweries Ltd, including work email, phone, and LinkedIn data when available.
What schools did Mithilesh Kumar attend?
Mithilesh Kumar holds Master In Computer Applications, Computer Science from Indira Gandhi National Open University.
What skills is Mithilesh Kumar known for?
Mithilesh Kumar is listed with skills including Vas, Customer Experience, Mis, Service Delivery, Telecommunications, Crm, Training, and Computer Hardware And Networking.
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