1. Updating account status and database regularly2.Complying files with requirements when legal action is unavoidable3.Negotiating payoff deadlines and payment plans from customers4.Identifying gaps in the system and recommending solutions for perfect result5.Collaborating with legal firms and possess a strong understanding of defended legal recovery processes.6.Utilizing Salesforce and other relevant tools to streamline recovery operations7.Demonstrating strong communication skills, negotiation skills, and organizational skills to navigate challenging circumstances8.Always updated on government rules, regulations, and guidelines related to commercial recoveries on secured and unsecured loans.9.Using Excel to analyze large data sets10.Compiling charts, tables, and other elements of data visualization for recovery status implementation.11.Recommending solutions for Recovery needs.12.Analyzing business needs, workflows, and business processes to determine areas and opportunities for improvement. 13.Providing recommendations based on the data in understanding data sets and their context.14.Serving as a department liaison in committees and meetings15.Taking a lead role in completion of the department’s annual budget submittal and department recovery and business plan. Compiles and reviews requests, analyzes information for trends and compliance, meets with Loan officers and regional managers on requests, review recovery progress and recommend best strategies.