Senior Manager
CurrentCollaborate on a flagship project within the Risk & CFCC domain, enabling front-line bank users globally to connect with Subject Matter Experts from various teams for real-time compliance query resolutionLiaise with technical teams to ensure clear understanding of stakeholder requirements, translating them into detailed specifications & update ADOEnsure the production and review of all necessary deliverables, including requirements management, design, system integration, and testingLead the enhancement and integration of new features into the tool, improving functionality and user experience.Design User Acceptance Test (UAT) plans and conduct UAT with Business-as-Usual (BAU) usersDeveloped a comprehensive dashboard showcasing usage analytics of the tool for Risk & CFCC teams for both Group and Country, identified areas for improvement & address challenge in adoptionRecently introduced key feature on machine learning-driven recommendations tailored for advisors, providing intelligent insights and decision support.Held monthly meetings/retrospective meetings to create business plans and workshops to drive successful business.Present updates to the Refinement Forum and Quarterly Performance Review meetings