Collaborate on a flagship project within the Risk & CFCC domain, enabling front-line bank users globally to connect with Subject Matter Experts from various teams for real-time compliance query resolutionLiaise with technical teams to ensure clear understanding of stakeholder requirements, translating them into detailed specifications & update ADOEnsure the production and review of all necessary deliverables, including requirements management, design, system integration, and testingLead the enhancement and integration of new features into the tool, improving functionality and user experience.Design User Acceptance Test (UAT) plans and conduct UAT with Business-as-Usual (BAU) usersDeveloped a comprehensive dashboard showcasing usage analytics of the tool for Risk & CFCC teams for both Group and Country, identified areas for improvement & address challenge in adoptionRecently introduced key feature on machine learning-driven recommendations tailored for advisors, providing intelligent insights and decision support.Held monthly meetings/retrospective meetings to create business plans and workshops to drive successful business.Present updates to the Refinement Forum and Quarterly Performance Review meetings

Managed the eRecords of full lifecycle of Application Life Cycle Management (ALM), ensuring seamless integration, deployment, and ongoing maintenance across projects.Served as the primary liaison for Application Managers, Records Owners, and APOs, facilitating cross-functional collaboration and ensuring alignment with Records Management requirements.Led training sessions for application managers, Record ownersProduced comprehensive program-level tableau reports and effectively communicated findings to stakeholders, ensuring transparency and informed decision-making.Delivering enhancements on the tool & collaborating with the development teams to ensure on time delivery

Liaise with the business, development team and technology on an ongoing basis by owning the design, development and maintenance of ongoing metrics, reports, analyses, dashboard to drive data deliverables and communicate results through data analytic and reporting using tableau. Identify scope of the testing required for a particular release based on the requirements of the document. Collaborate with upper management to drive development and implementation of new processes. Leading project related to tool enhancement (Agile approach) which includes conducting status meetings, preparing Test Scripts/Traceability matrix, coordinating with stakeholders for requirements. Participate in the implementation and the maintenance of best practices in data quality management, metrics, data dictionary, metadata, functional requirements, business requirement documents (BRD) and their remediation. Work closely with the project managers/LOB head/stakeholder to understand and mitigate risk related to the application compliance and run remediation activities. Identify risk to project budget and work to remediate risks identified. Managing high/medium/low risk projects which are aligned to Corrective Actions. Coordinating with stakeholders Records Owners/Group Records Coordinators/Policy Owners to complete the projects and corrective actions on time.

Managed marketing data for field marketing reports across the US.Collaborated closely with Industry Leadership and the Senior Marketing Team to support on-demand, customized market and client insights.Developed load lists based on marketing campaigns across the Americas region.Supported industry leadership and senior marketing teams with customized market/client insightsCommunicated results and impacts of both long- and short-term trends through data analytics and visualization tools like tableauMonitored traffic on emc.com, providing insights through data analysis and creating visualizations to track digital marketing and web analytics performance.

Published operational reports as per agreed SLAs with stakeholdersIncorporation of charts to represent data in a graphical format, which helps in understanding the trends easily.Provided insights on volume drivers for the Printing and Personal Systems business groupManage the high volume of work with accuracy supporting the Quality team along with the team leader in various process activities.Led initiatives to reduce Non-Value Added (NVA) time in reports for the EMEA region