As an Operations Specialist at Dynamic Mobility, I apply my engineering and customer service skills to handle Fleet Maintenance Management, warranties, estimation and quotations, and logistics for various mobility products and services. I have over 10 years of experience in aftersales and operations, working with leading brands and companies in the automotive and mobility sectors.I work with a diverse and collaborative team to ensure customer satisfaction and retention, solving problems and delivering solutions with communication and attention to detail. Previously, I was an Aftersales Advisor for Volvo and Honda at DOMASCO, where I received and sorted customer complaints, and coordinated with service and parts departments. I also have a background in technical sales and engineering, having worked as a Technical Sales Engineer at GULF ENGINEERING AND TECHNICAL SERVICES PRIVATE LIMITED. There, I prepared and implemented preventive maintenance schedules, ordered parts, inspected and implemented safety equipment, and trained co-workers. I am passionate about providing innovative and sustainable mobility solutions that meet the needs and expectations of customers and stakeholders.