Mithuna Kusalakumar Email & Phone Number

Multi line Claims handling

• Resolve customer enquiries- in person, phone & email, offer support and solution; review order reports on a daily basis using Oracle• Contact consumers offering alternate solutions such as model, RA or refund as necessary depending on inventory level• Perform accounts receivables, collections, returns & refunds, exchange• Deal with difficult calls in a calm and professional manner• Manage and maintain all office tasks such as marketing supplies and materials• Respond to… Show more • Resolve customer enquiries- in person, phone & email, offer support and solution; review order reports on a daily basis using Oracle• Contact consumers offering alternate solutions such as model, RA or refund as necessary depending on inventory level• Perform accounts receivables, collections, returns & refunds, exchange• Deal with difficult calls in a calm and professional manner• Manage and maintain all office tasks such as marketing supplies and materials• Respond to customers’ inquiries and requests, provide internal and external customer service• Coping with all incoming calls and efficiently resolve all problems Show less

• Conducted lab researches• Prepared statistical analysis of the data • Managed & organized specimens for various labs