Mithun Pillai work email
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Mithun Pillai personal email
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¤ Extensive experience in managing the entire banking operations, encompassing routine banking operations, client servicing, marketing & business development.¤ Proficient in handling operations in compliance to the rules and regulation laid by various governing bodies.¤ Varied Experience in Retail and Corporate Banking.¤ Exceptional communication skills & relationship building skills; strong analytical, problem solving & organizational abilities.¤ Process Mapping, process definitions, writing SOPs, scripts, exceptions and compliance.¤ Knowledge of Retail banking operations, Cash Management, Payment system and Account services in Corporate Banking.Specialties: ¤Retail Banking operations¤Cash Management¤Payments¤Relationship Management¤Team Management¤Knowlege of Finacle and Flexcube banking software
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Head- OperationsMoneyprastha.Com May 2021 - PresentIndia -
Senior Relationship ManagerHdfc Bank Oct 2014 - May 2021
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Project Manager (Coe- Banking And Capital Markets)Oracle Financial Services Bpo Jul 2007 - Oct 2014¤ Working on Solutions framework on Retail Banking & Corporate banking Processes.¤ Responsible for setting up CoE for Banking and Capital Market for the newly set up KPO business unit.¤ Process Mapping, process definitions, writing SOPs, scripts, exceptions and compliance.¤ Knowledge of FCC (Flexcube Corporate for Corporate Banking) & FCR (Flexcube Retail for Retail Banking)¤ Understanding the Client's process & procedures and preparing the process notes and process mapping for future reference.¤ Analysing business needs of the client and interpreting them for enhancement of Flexcube system on client site.¤ Constant interaction with the Client's Management team and maintain good relationship with them.
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Branch Operations ManagerIcici Bank Ltd Aug 2004 - Jul 2007¤ Joined the bank in August 2004 as senior officer at Borivli Branch, handled Front desk operations, cash transactions & verifications. Managing customer centric banking operations & ensuring customer satisfaction by achieving delivery & service quality norms¤ June 2006 - April 2007 Branch Operations Manager - Malad Branch¤ May 2007 - July 2007 Branch Operations Manager - Andheri Lokhandwala branch. -
Process OfficerCitigroup Global Services Ltd. Mar 2003 - Jul 2004¤ Worked as process officer for Cash Management team.¤ Was part of CitiService team to handle Cash Management, Payments and Trade Services.¤ Solving exceptions with aggressive follow-up with the Correspondent Banks, coordinators, Customer Service Cell & Product Managers.¤ Getting customer issues resolved to utmost satisfaction and proactively assessing and meeting customer expectations.¤ Root Cause Analysis of recurring operational errors and implement action plan to eradicate them.¤ Implement measures to nullify customer complaints.¤ Carry out customer education.¤ Introducing and implementing process improvements to reduce cost and manpower. -
Audit AssistantDron & Associates (Chartered Accountants) Aug 1999 - Feb 2003¤ Part of audit team in conducting audit across Partnership firms, Private limited companies & Corporate.¤ Co-ordination of audit across different clients.¤ Co-ordination among staffs on audit locations¤ Documentation and preparations of Audit report
Mithun Pillai Skills
Mithun Pillai Education Details
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Jaiib From Indian Institute Of Banking & FinanceBanking -
Mfm From SimsrFinance
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B.Com From University Of MumbaiCommerce
Frequently Asked Questions about Mithun Pillai
What company does Mithun Pillai work for?
Mithun Pillai works for Moneyprastha.com
What is Mithun Pillai's role at the current company?
Mithun Pillai's current role is Co-founder & COO MoneyPrastha.com.
What is Mithun Pillai's email address?
Mithun Pillai's email address is mi****@****ail.com
What schools did Mithun Pillai attend?
Mithun Pillai attended Jaiib From Indian Institute Of Banking & Finance, Mfm From Simsr, B.com From University Of Mumbai.
What skills is Mithun Pillai known for?
Mithun Pillai has skills like Leadership, Auditing, Cash Management, Banking, Payments, Business Development, Software Documentation, Team Management, Vendor Management, Process Improvement, Customer Relationship Management, Strategy.
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