Mitisha Patel Email & Phone Number

Carmel, Indiana, Us

Roseland, New Jersey, Us

•Experienced building, deploying, maintaining, monitoring and supporting applications/servers in DEV, Pre-Prod, Prod and DR in both on-prem and AWS.•Strong knowledge of Containerization techniques: Kubernetes, AWS ECS, docker.•Worked with Ansible automation tool and CI/CD pipelines using Jenkins, GitHub and Bitbucket.•Knowledge of application release control, versioning, branching etc.•Supported servers on both Windows and Linux OS •Have strong knowledge on Shell, PowerShell, Python scripting.•Worked on a project to migrate all On-prem servers/applications to AWS cloud including Installing new AWS instances, creating new load balancers, security groups, tags, building and deploying the applications, validating the applications are working expected post migration and supported go-live in production.•Hands-on experience installing OS updates/patches on Windows and Linux servers using SCCM and WSUS•Implemented automated playbooks in Ansible to replace manual operations to optimize the time utilization and maximize the system performance.•Experienced with different Monitoring/logging tools such as Splunk, Site Scope, Edge (BSM) and Dynatrace.•Worked on Windows Lifecycle Upgrade project to upgrade OS on more than 200+ servers and migrated applications from Windows 2008 R2/2012 to Windows 2016.•Have worked under Agile methodologies (Scrum, Kanban) using JIRA•Worked on Disaster Recovery routine exercises and troubleshooting any network and connectivity issues in a timely manner, with minimal disruption to Production.•Experienced providing On-Call support in Production to respond immediately to critical connectivity/access issues by evaluating solutions, coordinating recovery and ensuring resolution.•Optimized System resources such as Memory, disk space, storage, and CPU to ensure high availability and system performance.•Worked with different business units/teams to ensure the system upgrades, releases, deployments are implemented with minimal client impact.

Markham, On, Ca

• Provided System integration, hardware/OS setup, networking configurations, and support for different Lab and Production platforms for different clients.• Experienced working on Red Hat/Cent OS/Oracle/Solaris 10 operating systems including installation, networking configurations and Administration.• Worked on the IBM Blade Center and HP c7000 chassis infrastructure to Firmware upgrade, OS installation/configuration on blade servers. Set up on-chassis Ethernet and SAN switches.• Deployed IBM v3700, NetApp FAS2520, QNAP, D-link SAN/NAS systems including Setup, Networking and Zoning configurations with standalone and blade server infrastructure.• Performed Backup/Restore of Data, Applications, and Operating System on Linux, UNIX and Windows servers.• Deployed a project to provide an Internet service to clients in High-rise building using layer-2 and layer-3 network components.• Deployed VMware platform for the different systems including installation of ESXi hosts, vCenter Server, Virtual machines, Standard/Distributed switches, Data Store setup etc.• Deployed and Configured a Huawei Voice Gateway U1960 to provide a SIP and T1 (Trunk) connection to route a phone Calls between two different locations (Beijing and Calgary). • Installed and Setup Red Hat Satellite 6 Servers at four different physical locations for TELUS and Migrated more than 50 host servers from Satellite 5.5 to 6.• Worked on the Regression testing on iOS and Android Cellphones/Tablets and captured traffic logs from front-end servers.• Installed Microsoft Exchange 2010 servers and Created DAG cluster environment.• Set up/Configured Firewalls, Access Points (APs), Layer-2/3 Switches, Routers, IP phones etc.• Worked on basic Linux/Unix Shell scripting.• Evaluated customer or product requirements to develop total systems solutions within project timelines and cost constraints.

Montreal, Qc, Ca

• Assisted the Professor in preparing Assignments questions.• Have marked students' Assignments and Test Papers.• Helped students to solve their doubts related to course work.

Montreal, Qc, Ca

• 2 years of experience as an Examination invigilator at Concordia University.• Effectively supervised students during their final exams and carried out other important tasks.• Developed ability to work independently, Time management skills and Communication

In

• BSNL is the largest public Telecommunication Company in India.• Installed and configured LAN/WAN and wireless network using active components such as Routers, Switches and Modems.• Set up network cabling using different cables such as STP, UTP, co-axial and optical fiber cables.• Performed network improvement activities.• Monitored bandwidth and network activity using network monitoring tools such as Wireshark and Netflow.

Master’S Degree, Electrical, Electronics And Communications Engineering

Bachelor'S Degree, Electrical, Electronics And Communications Engineering