Resolved product or service problems by clarifying customer's complaints and determining cause of problem.Assisted customers with product selection, order entry, and payment processing.Submitted credit requests for defective products, pricing errors and customer accommodations.Computed sale prices and totaled purchases with POS system or cash register.Loaded, unloaded and stocked daily shipments and weekly truck deliveries.Described and explained merchandise and operation of… Show more Resolved product or service problems by clarifying customer's complaints and determining cause of problem.Assisted customers with product selection, order entry, and payment processing.Submitted credit requests for defective products, pricing errors and customer accommodations.Computed sale prices and totaled purchases with POS system or cash register.Loaded, unloaded and stocked daily shipments and weekly truck deliveries.Described and explained merchandise and operation of merchandise to customers.Handled escalated calls professionally by listening carefully to the needs of each individual customer before offering appropriate solutions.Coordinated with other departments to verify customer order fulfilment.Improved and increased store sales through positive attitude and knowledge of products. Show less

Trained employees in job-specific tasks and evaluated continuing education needs to improve team performance.Managed the daily operations of multiple departments to maximize efficiency.Created and enforced policies and procedures to support compliance.Scheduling and team management of around 7-8 employees.Creating purchasing orders for office supply and creating credit report if required.Reviewed customer and staff feedback to improve operational strategies and eliminate… Show more Trained employees in job-specific tasks and evaluated continuing education needs to improve team performance.Managed the daily operations of multiple departments to maximize efficiency.Created and enforced policies and procedures to support compliance.Scheduling and team management of around 7-8 employees.Creating purchasing orders for office supply and creating credit report if required.Reviewed customer and staff feedback to improve operational strategies and eliminate obstacles. Show less

Scheduled and coordinated flow of work, tracking between departments of manufacturing to expedite production.Reviewed production orders and inventory levels to determine product availability.Communicated with vendors to coordinate delivery of supplies and raw materials.Coached 15 employees in developing and achieving individual performance goals.Inspected materials, products, and equipment to detect defects and malfunctions.Developed 3 new products and production… Show more Scheduled and coordinated flow of work, tracking between departments of manufacturing to expedite production.Reviewed production orders and inventory levels to determine product availability.Communicated with vendors to coordinate delivery of supplies and raw materials.Coached 15 employees in developing and achieving individual performance goals.Inspected materials, products, and equipment to detect defects and malfunctions.Developed 3 new products and production processes.Completed daily production logs, evaluating production results corresponding to production and quality standards.Managed inventory levels by ordering supplies and tracking usage rates over time.Motivated employees and increased morale with performance incentives. Show less

Cultivated long-term relationships with customers, encouraging new opportunities.Used knowledge of company products and services to recommend solutions to customers.Updated and expanded client databases within assigned territory.Built and maintained pipeline that supported monthly, quarterly and annual goals.Evaluated client feedback to brainstorm ways to improve products and provide quality customer service.Highlighted new products and company promotions during sales… Show more Cultivated long-term relationships with customers, encouraging new opportunities.Used knowledge of company products and services to recommend solutions to customers.Updated and expanded client databases within assigned territory.Built and maintained pipeline that supported monthly, quarterly and annual goals.Evaluated client feedback to brainstorm ways to improve products and provide quality customer service.Highlighted new products and company promotions during sales pitches.Cold called potential customers to generate leads.Evaluated client feedback to brainstorm ways to improve products and provide quality customer service.Scheduled and prioritized workload to meet deadlines. Show less