Leading the development of cutting-edge AI-powered skills development tools that help professionals get from here to there in a measurable way.Delivering exceptional customer service by managing the entire client journey from initial consultation to onboarding, and through regular debriefs and reviews. Providing subject matter expertise in formative assessments, guiding clients in leveraging insights for professional development. Facilitating executive coaching sessions, offering deep analysis and actionable feedback based on assessment data, driving high customer satisfaction.

Established and grew a leadership development company that transformed aspiring and experienced managers into confident leaders. Launched an innovative mentoring program that uniquely combined individual briefings, team discussions, and introspection sessions, fostering both personal growth and team collaboration. Delivered a proven methodology integrating a best-practice manager’s toolkit, leadership programs, and a peer-to-peer community, significantly boosting the impact professionals made on their teams, clients, and careers.

Served as the ongoing lecturer and facilitator for a flagship online executive education program on leadership, acting as the consistent bridge between the different sessions hosted by the professors and the student cohort. Facilitated hands-on workshops for cohorts of 40 executives, leading discussions, debriefing outcomes, and providing tailored coaching to ensure key concepts were deeply understood and applied in practice. Built strong rapport with students, earning their trust through personalized support, and achieved an unprecedented perfect rating for impact and satisfaction, reflecting the transformative experience and trust cultivated within the program.

Led the innovation roadmap for ResourceLink, UK's leading HR and payroll platform. Put in place ideation workshops across the company and customers, to foster innovation.Established a co-creation methodology with customers, driving engagement and product ambassadorship.Spoke as key note speaker, and key brand ambassador, in internal and external conferencesDrove partnership strategy and execution. Created brand positioning and product communication strategies and helped the sales team bring them to life.Worked closely with with customers and partners to create an ongoing dialogue for product development.

Created a roadmap of the strategic projects to drive the transformation of the company.Established and chaired a portfolio governance methodology to ensure the company's return on investment for its capital expenditure is transparent, shared and maximized.Conceived and articulated the value proposition of the multiple business units through leadership workshops.Established and articulated the offerings / product and services portfolio for the business units and created a future roadmap in accordance to market dynamics and trends.

Established a new business unit, globally responsible for all digital based language training, including e-learning and virtual classes with P/L responsibilites.Developed and launched new products, such as an innovative, hybrid digital / physical language learning product. Managed end to end process including product development, sales / partner enablement, marketing collateral creation, internal transfer price and external price setting, service level agreement.Managed post merger integration of Telelangue (Paris, France) with Berlitz

Led team to successfully turn around several software subbrands through effective partnership with channels, and stronger collaboration with sales.Drove strategic workshops with leadership team to analyze performance, and identify action plans to drive further growth.Established critical relationship with analysts and press, to clarify brand positioning and strategy.Drove radically new advertizing strategies to shift image of products.

Drove the country go-to-market project under the direction of the country general manager. Advised country CEO, COO and business unit executives on key market and competitive trends. Facilitated workshops, analyzed performance trends, and construed actionable recommendations.Presented at critical internal and external conferences.

Delivered recommendations to senior executives addressing key business opportunities for the region. Analyzed market share, customer satisfaction and competitive trends to alert executives on changes in market and competitive activities.

Advised and executed capital markets and corporate finance transactions for blue-chip Japanese customers.