Mitos D. Email & Phone Number

Austin, Tx, Us

United States

- Initiate the project life cycle ownership to provide successful, efficient implementation and onboarding experiences for Clients.- Establish rapport with Clients, gain an understanding of their business requirements, and successfully guiding them through the Lease software implementation process from onboarding to launching them towards a successful Go-Live.- Communicate implementation progress to both external and internal teams on a regular… Show more - Initiate the project life cycle ownership to provide successful, efficient implementation and onboarding experiences for Clients.- Establish rapport with Clients, gain an understanding of their business requirements, and successfully guiding them through the Lease software implementation process from onboarding to launching them towards a successful Go-Live.- Communicate implementation progress to both external and internal teams on a regular basis; identify and promptly raise any issues or delays as they arise and proactively resolve issues.- Oversee and manage several Client implementation projects in parallel and a timely completion of tasks until Go-Live.- Implement best practice tracking and monitor metrics on the success of customer implementations to identify opportunities to streamline key processes and make informed decisions about operational changes- Work closely with Development & Product teams to provide insight to what customers’ needs are in order to prioritize implementation tasks Show less

United States

Functional Lead for Tango Lease Administration Module implementations for various commercial Clients- Engages in Clients’ Lease Implementation kick-off meetings, review expectations, deliverables and timelines and leads key milestone projects tasks such as Conference Room Pilot (CRP) 1&2, System Integration Testing (SIT) and User Acceptance Testing (UAT)- Gathers Clients’ business requirements for Lease configuration and system integration ensuring system’s functionality are designed… Show more Functional Lead for Tango Lease Administration Module implementations for various commercial Clients- Engages in Clients’ Lease Implementation kick-off meetings, review expectations, deliverables and timelines and leads key milestone projects tasks such as Conference Room Pilot (CRP) 1&2, System Integration Testing (SIT) and User Acceptance Testing (UAT)- Gathers Clients’ business requirements for Lease configuration and system integration ensuring system’s functionality are designed optimizing Clients’ business operations- Fosters and manages excellent Clients and project stakeholders relationships, ensures overall quality of service delivery and manages the flow of key documentation and Client communications- Ensures timely communication of risks and/or issues on project deliverables to both external and internal stakeholders and initiates escalation to Senior Management, if applicable.- Designs and/or enhances standard Reports or system functionality to meet Clients’ unique requirements and clearly communicates to Development, Report or Product teams - Validates/identifies data gaps from Clients’ legacy system and report transformation design enabled in Tango Lease Administration Module- Tests data and functionality with designed processes to ensure foreseeable errors are avoided- Reviews, de-risks and provides accurate work estimates of solution proposals- Writes Test Scripts and User Guides for Clients’ training and reference based on approved configuration design- Trains and guides end-users in user acceptance testing using Tango Lease Administration Module applying best business practices and processes.- Initiates/enables Clients’ Go-Live and provides post Go-Live support during the warranty period Show less

Toronto, Canada Area

• Responsible for the daily management of all lease administration services for a large client managing approx. 13,000 leases consisting of network, office and retail leases• Fosters excellent client relationship, ensures overall quality of service delivery and manages the flow of key documentation and client communications• Designs reporting products to meet the client’s unique requirements• Manages all aspects of account team responsibilities and leads… Show more • Responsible for the daily management of all lease administration services for a large client managing approx. 13,000 leases consisting of network, office and retail leases• Fosters excellent client relationship, ensures overall quality of service delivery and manages the flow of key documentation and client communications• Designs reporting products to meet the client’s unique requirements• Manages all aspects of account team responsibilities and leads and/or facilitates client meetings and conducts quarterly business reviews• Implements standardized processes that create maximum efficiencies• Accountable for accuracy of data in client’s portfolio management system and oversees maintenance of database ensuring data accuracy, critical dates and other operational reports• Oversees payments of rents and tenants billings and collections• Oversees and manage desktop lease audit process• Manages client budget forecasting and variance reporting• Responsible in recruiting, hiring and management of resources • Implements and oversees Performance Management Plan program for the account team Show less

Toronto, Ontario

• Managed, established and implemented Lease Administration, Desktop Audit and Reporting programs for all leased properties (approx. 1,000 leases) and owned properties (approx. 1,500 leases/licenses) includingo Rent payment and collection managemento Lease data managemento Portfolio Reportingo Operating expenses and realty tax review and audito Process improvement initiativeso Staffing and trainingo Budgeting and reforecasting o Quality assurance and… Show more • Managed, established and implemented Lease Administration, Desktop Audit and Reporting programs for all leased properties (approx. 1,000 leases) and owned properties (approx. 1,500 leases/licenses) includingo Rent payment and collection managemento Lease data managemento Portfolio Reportingo Operating expenses and realty tax review and audito Process improvement initiativeso Staffing and trainingo Budgeting and reforecasting o Quality assurance and complianceo Client relationship managemento Identifying and implementing CBRE and industry Portfolio Services Best Practices Show less

Toronto, Ontario

• Managed the front and back-end sections of the Transaction Management Group for the Client• Reviewed reports and uses aggregate data from multiple sources to assist in creating a complete analysis, improvement and/or recommendation• Worked with scenario planning (exit/maintain/grow) tools/models and analyzes trends in general business conditions.• Reviewed existing business applications and tools in order to meet corporate and client requirements including users’ acceptance… Show more • Managed the front and back-end sections of the Transaction Management Group for the Client• Reviewed reports and uses aggregate data from multiple sources to assist in creating a complete analysis, improvement and/or recommendation• Worked with scenario planning (exit/maintain/grow) tools/models and analyzes trends in general business conditions.• Reviewed existing business applications and tools in order to meet corporate and client requirements including users’ acceptance testing (UAT) and training.• Conducted KPI reviews with Client and provides recommendations for continuous improvement• Reviewed existing processes and identifies opportunities for improvements within the Team and the Client Show less

Toronto, Ontario

• Managed the lease administration of approximately 13,000 network, office and retail leases for a major Canadian telecommunications company• Managed a team of 15 Lease Administrators, 2 Desktop Auditors and a Property Tax Administrator• Responsible for the integrity of the client’s property database, accurate and timely submission of various real estate reports (lease inventory, critical date reports etc), generates rental payments and receivables, desktop audit process and oversight… Show more • Managed the lease administration of approximately 13,000 network, office and retail leases for a major Canadian telecommunications company• Managed a team of 15 Lease Administrators, 2 Desktop Auditors and a Property Tax Administrator• Responsible for the integrity of the client’s property database, accurate and timely submission of various real estate reports (lease inventory, critical date reports etc), generates rental payments and receivables, desktop audit process and oversight of the property tax payment, assessment and appeal functions.• Established, developed and implemented processes, new tools and reports to leverage information, create cross contract synergies and increase efficiencies for the client• Ensured adequate internal controls are maintained with respect to the payment and billing of invoices in accordance to the lease and other ancillary agreements• Recruited, hired and trained new Team Members and maintained an effective succession planning strategy. Show less

Toronto, Ontario

Toronto, Ontario

Real Property Administrator

Bachelor Of Science - Bs, Economics

Project Management