Professional Business Analyst
CurrentWorking with Ohio Department of Medicaid implement a world class Pharmacy Benefits solutions. A strong track record in optimizing technology products. Proficient in crafting and executing comprehensive product roadmaps, prioritizing updates, and leading cross-functional teams for seamless releases. Leveraging market research insights and user feedback, I drive targeted optimizations to enhance customer satisfaction. Demonstrated proficiency in SQL for robust data analysis, ensuring top-tier product quality and functionality. Skilled in agile methodologies, meticulous documentation practices, and effective communication with stakeholders, from senior leadership to end-users. Cultivating awareness of the competitive landscape, steering strategic product decisions, and serving as the primary conduit for requirement gathering sessions and test document walkthroughs. My expertise includes leading System Integrated Testing (SIT) and User Acceptance Testing (UAT), fostering a commitment to quality and continuous improvement.
