Mitra Mohammadi Email and Phone Number

• Led product development efforts for three different customers and prepared for upcoming Requests for Proposals (RFPs).• Implemented new technology systems to enhance business operations and drive efficiency.• Achieved a reduction in product defects to less than 10% after transitioning from Quality Control (QC) to Product Owner (PO) role.• Proficient in working with micro-service based architecture products.• Effectively presented and explained concepts to clients, ensuring their understanding of the impact of proposed solutions.• Collaborated closely with systems analysts, engineers, and programmers to understand limitations, develop capabilities, and resolve software problems.• Earned client trust through demonstrated technical and functional expertise.

• Consulted with management and personnel to educate on QA standards.• Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.• Collaborated with management to discuss effective plans for resolving major quality problems.

• Analysis of software, and systems, mitigate risk and prevent software issues.• Executing all levels of testing (System, Integration, and Regression)• Providing support and documentation• Verified automated testing-related activities followed strict company standards.• Worked with off-site teams to complete timely tests and facilitate smooth product releases.• Collaborated with developers, system installers and technical support representatives in identifying errors to determine appropriate team to consult for resolving issue.• Tracked software bugs and detailed information regarding findings and resolution techniques in documentation.• Reviewed user software error reports submitted to technical support representatives for diagnosis and evaluated merits of developing studies to better understand underlying causes.• Resolved configuration issues to improve productivity and workflows.

• Analyzed SRS (Software Requirements Specification)• Created test strategies based on the analysis of documents to achieve the best result.• Analyzed requirements and developed test plans, test scenarios, and test cases.• Automated test scenarios using Parasoft SOAtest• Executed test cases for functional, non-functional, and regression testing.• Analyzed scenarios and errors, escalated issues to developers, and verified fixes.• Developed test summary reports for management.