Abhishek Mitra
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Abhishek Mitra Email & Phone Number

Operations Manager at VFS Global Pvt. Ltd. at VFS Global
Location: Tehran, Tehran Province, Iran, Islamic Republic Of 6 work roles 2 schools
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Current company
Role
Operations Manager at VFS Global Pvt. Ltd.
Location
Tehran, Tehran Province, Iran, Islamic Republic Of
Company size

Who is Abhishek Mitra? Overview

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Quick answer

Abhishek Mitra is listed as Operations Manager at VFS Global Pvt. Ltd. at VFS Global, a company with 11038 employees, based in Tehran, Tehran Province, Iran, Islamic Republic Of. AeroLeads shows a matched LinkedIn profile for Abhishek Mitra.

Abhishek Mitra previously worked as Operations Manager at Vfs Global and Operations Manager at Global Visa Center World - Gvcw Sa. Abhishek Mitra holds Post Graduate In Travel And Tourism, Tourism And Travel Services Management from Kuoni Academy.

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Email format at VFS Global

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VFS Global

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Profile bio

About Abhishek Mitra

More than 10 years of experience in Business process outsourcing, Operations, customer care, product positioning, office administration, client relationship management, people management and various other supervisory roles. Conceives and puts in place the processes that enable the team to meet customer needs. I have proven success in managing processes and accomplishing SLA and ensuring compliance to quality standards. My strength is my commitment, sincerity and motivated performance under pressure. I am a self driven, self-made, process oriented individual with good interpersonal skills and ability to work as a Team.

Listed skills include Customer Service, Team Management, Leadership, Strategic Planning, and 1 others.

Current workplace

Abhishek Mitra's current company

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VFS Global
Vfs Global
Operations Manager at VFS Global Pvt. Ltd.
Tehran, IR
Website
Employees
11038
AeroLeads page
6 roles

Abhishek Mitra work experience

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Operations Manager

Current

Iran

  • Undertake overall responsibility of the business unit
  • Develop and maintain business relationships with all Consulate officials
  • Ensures that the Teams are mentored & work towards adherence of all SOP’s/ processes, required to be complied with, from an Organizational & ISO perspective
  • Manage unit and staff efficiency & productivity
  • Ensures that the Teams are aligned & contribute towards achievement of parameters enlisted in the Team Objective Tracker
  • Perform Root Cause Analysis (RCA) and project the necessary Corrective And Preventive Actions (CAPA) to ensure increased customer satisfaction.
Jun 2023 - Present

Operations Manager

Kolkata Area, India

- Undertake responsibility of the business unit with frontline and backend team- Coordinating with contact centers and other satellite centers in pan India for smooth operations- Responsibility for the Unit's profitability & targets(EBIT) by Zone/Region- Manpower forecasting & hiring staffing requirements to meet peak season- Ensure on-going Value Added.

Jan 2018 - Mar 2023

Deputy Manager

Kolkata Area, India

To handle all daily activities (administrative & functional) at the Visa Application center.To train all staffs on product and process.To provide assistance to all staffs when needed or to handle applicant/customer escalations.To maintain SLA's for all process.

Jan 2017 - Jan 2018

Senior Officer

Kolkata Area, India

Apr 2016 - Jan 2017

Officer

Kolkata, West Bengal, India

Feb 2014 - Mar 2016
Team & coworkers

Colleagues at VFS Global

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2 education records

Abhishek Mitra education

Post Graduate In Travel And Tourism, Tourism And Travel Services Management

Kuoni Academy
FAQ

Frequently asked questions about Abhishek Mitra

Quick answers generated from the profile data available on this page.

What company does Abhishek Mitra work for?

Abhishek Mitra works for VFS Global.

What is Abhishek Mitra's role at VFS Global?

Abhishek Mitra is listed as Operations Manager at VFS Global Pvt. Ltd. at VFS Global.

Where is Abhishek Mitra based?

Abhishek Mitra is based in Tehran, Tehran Province, Iran, Islamic Republic Of while working with VFS Global.

What companies has Abhishek Mitra worked for?

Abhishek Mitra has worked for Vfs Global and Global Visa Center World - Gvcw Sa.

Who are Abhishek Mitra's colleagues at VFS Global?

Abhishek Mitra's colleagues at VFS Global include Hammad Abu Alola, Nouran Hossam, Malak Alotaibi, Jaspreet Kakkar, and Michel Mejia Alcantara.

How can I contact Abhishek Mitra?

You can use AeroLeads to view verified contact signals for Abhishek Mitra at VFS Global, including work email, phone, and LinkedIn data when available.

What schools did Abhishek Mitra attend?

Abhishek Mitra holds Post Graduate In Travel And Tourism, Tourism And Travel Services Management from Kuoni Academy.

What skills is Abhishek Mitra known for?

Abhishek Mitra is listed with skills including Customer Service, Team Management, Leadership, Strategic Planning, and Project Management.

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