Mitra Ghandi Email & Phone Number

United Arab Emirates

United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

I was employed as a Senior Account Manager and report to the Head of Sales / Head of B2B Sales / SGE President with responsibility for driving revenue and building relationships with new and existing customers for Samsung mobile phones, tablets and solutions across the UAE.𝙆𝙚𝙮 𝘼𝙘𝙝𝙞𝙚𝙫𝙚𝙢𝙚𝙣𝙩𝙨:• Handled 4 major B2B channel distributors (Jumbo, Emax, Axiom and Harmanhouse) & DU Telecom for product launch, stock management, pricing and promotional marketing activities to boost sales.• Grew key accounts by 15% and onboarded SEHA, Abu Dhabi National Security Institute and Abu Dhabi Police to portfolio.• Created opportunity and closed sales deal with SEHA to provide them with tablets and Knox solutions• Initiated, negotiated, marketed and built partnership programmes with Noor Bank, ENBD and Etihad Airways to launch e-commerce on their employee reward platforms and successfully delivered projects, achieving online sales targets.

Dubai, United Arab Emirates

I was employed as the Samsung Pay Business Development Manager and reported to the Head of B2B Sales / SGE President. Responsibilities included launching and developing Samsung Pay in the UAE and MEA, onboarding banks and payment cards used in the region & developing marketing strategies to increase product market share.𝙆𝙚𝙮 𝘼𝙘𝙝𝙞𝙚𝙫𝙚𝙢𝙚𝙣𝙩𝙨:• Achieved set target for Samsung Pay acceptance and support of 90% of EMV and MTS cards issued in UAE.• Onboarded 95% of major banks in UAE including ENBD, Mashreq Bank, Emirates Islamic Bank, Noor Bank, ADCB, ADIB and HSBC and increased payment transactions market share within a month of each launch.• Introduced Samsung Pay first business model to generate revenue via digital advertisement on Samsung Pay User Interface by designing an In App lead generation link on Samsung Pay UI for newly launched Standard Chartered credit cards, drafted and signed commercial contract. This model was recognised by Samsung HQ as Global Best Practice.• Built innovative strategic partnership plan with Mastercard and World Food Programme to achieve 1 million meal donations for vulnerable school children in Africa, including creation of concept where 1 meal was donated for each transaction made with Mastercard through Samsung Pay, increasing the use of Samsung Pay.• Led strategic marketing projects, including voucher and cashback concepts for McDonalds, LuLu and Carrefour, enabling Samsung to remain number 1 contactless payment method for 14 months consecutively.

Dubai, United Arab Emirates

I was employed as Business Analyst reporting to the Head of HR & CFO. Responsible handling the budget given by finance for the retail sales force. Managed budget & forecast, calculations & salaries pay out, correction of salary scheme and created a module and harmonized salaries, benefits & compensations.𝙆𝙚𝙮 𝘼𝙘𝙝𝙞𝙚𝙫𝙚𝙢𝙚𝙣𝙩𝙨:• Built efficient incentive plan for retail sales force and increased sales by creating a fair and competitive compensation model.• Devised budget plans for 350+ personnel across GCC, achieving less than 3% variances.• Reviewed healthcare plan and negotiated terms with partners to save 8% on budget.

Belgium

I was employed as an Operations Banking Analyst & further became Account Manager. Managed investment banking accounts and provided dedicated support to Credit Suisse and BNY Mellon as primary agent.𝙆𝙚𝙮 𝘼𝙘𝙝𝙞𝙚𝙫𝙚𝙢𝙚𝙣𝙩𝙨:• Recruited and trained customer service team in Poland to launch offshore office to support investment banking clients. • Handled payments, solved issues, provided training on post-trade settlements and ensured client inquiries were handled and solved effectively and in a timely manner.

Master'S Degree, Global Banking And Financial Markets

- Financial markets and banking systems - Derivative products and risk management - Mergers and acquisitions

Master Of Business Administration (Mba), International Management

- Globalization and integration - International management - International economics and policy

Bachelor Of Business Administration (B.B.A.)

- Accounting and financial analysis - Money, banking and credit - Marketing and communication - International business law