Mitran Daniela Email & Phone Number

Romania

Bucharest, Romania

• Perform thorough SEO audits for Bitdefender properties; • Monitoring rankings, top pages evolution and traffic, using tools like Ahrefs, Conductor, GSC and Analytics;• Develop & implement sustainable SEO strategies for company websites & subdomains, both local and international;• Conducting thorough YouTube SEO analysis;• Conducting thorough SEO analysis for Bitdefender hubs;• Develop recommendations for YouTube content optimization and directly implement the changes on YouTube company channel;• Develop content proposals for video content, based on thorough research;• Creating YouTube descriptions for Bitdefender videos; • Collaborating with other team members to create video content based on research results;• Uploading and publish video content on Bitdefender YouTube channel;• Monitoring video rankings and changes in traffic sources & views after the SEO strategies applied;• Keyword research, visibility for Bitdefender product pages and competitive analysis to accompany the keyword research; • Performing periodic analyzes regarding the competition content (blogs, product pages) and searching for new opportunities to develop the company's properties;• Ongoing on-page optimization measures for company websites & subdomains;• Content optimization: recommendations for specific pages on topics, keywords, structure, headings, internal links, text proposals (e.g. FAQs), etc.;• Monitoring the evolution of SEO campaigns and elaborate periodical reports;• Collaborate with other teams to optimize content for Bitdefender properties (e.g. blog content); • Escalating issues to proper teams and submitting tickets to solve different issues (e.g. technical, on page);• Conduct Content Gap analyses and provide content recommendations for blog articles (keywords to be used, title recommendations, slug recommendations, etc.);

Bucharest, Romania

• Monitoring company reputation on online channels and offer support for the clients who interact with the company through the Social Media channels.• Representing the brand name in the online environment.• Protecting the company’s image with positive messages through the Social Media Channels• Communicating with the company’s community on all Social Media platforms (Twitter, Facebook, Instagram, LinkedIn and forums); • Constant communication with the support teams (English, French, German or other) in order to provide the correct information regarding company products, services or important changes. • Responding to any Feedback (positive or negative) received on review platforms. • Creating weekly and monthly reports regarding the online activity. • Creating content on Social Media platforms (Instagram, Twitter or Facebook), depending on the current projects. • Managing the company's image on Trust Pilot (review platform); respond to positive reviews and assist the users in cases that they have a negative review regarding Bitdefender products or customer support center.• Collaborate with other teams regarding company's growth; providing help with the affiliation process on LinkedIn.• Monitoring online activity regarding company image. • Reporting product issues to the proper department, if occur. • Providing support to people who interact with the company through the Social Media channels. • Collaborate with other members of Social Media team regarding the ongoing online campaigns. • Collaborate with other members of Social Media in order to implement the communication strategy on social media environment. • Maintaining the company YouTube channel, publish video campaigns, create special campaigns and monitoring video comments. • Maintaining a friendly and positive community environment through positive messages received on Social Media channels, blogs or forums. • Ability to understand the community and lead the conversations to positive outcome.

Bucharest, Romania

• Centralize all customer service related issues reported by the Bitdefender customers and users;• Offer Support service to the Bitdefender customers via phone and email in order to ensure the Bitdefender business objectives, on a business hours schedule (Monday to Friday);• Answer customer/client requests or inquiries concerning services, products, billing, equipment, claims, and report problem areas;• Required to work in one or multiple queues/skill sets over various customer contact channels;• Responsible for improving customer retention through programs and service provided to the customer;• Acquiring complete information in order to escalate complex issues to the upper tier;• Build, assimilate, implement, audit and improve working procedures;• Responsible for improving business customer retention;• Responsible for data protection and communication security; • Responsible for handle sensitive data;• Required to work in multiple platforms in order to resolve all queries;• Attention to details is important; • Providing accurate information and orientated to quality and efficiency in the field of expertise; • Constantly improving the retention rate in the field of expertise (consumer and business).

Bucharest, Romania

- Writing creative content for the website www.andreearaicu.ro; - Writing SEO articles; - Generating ideas for stories; - Creating content that will increase the image of the brand in Social Media.

Bucharest, Romania

- Social Media coordinator (creating posts and keeping in touch with the clients/readers on Facebook, Instagram, LinkedIn and Twitter);- Keeping in touch with online partners to create link building campaigns; - Developing content partnerships and Social Media awareness; - Creating newsletter campaigns and internal notifications about our services for our clients; - Sourcing images to create daily inspirations;- Creating general content for our readers; - Creating financial content based on site data; - Sourcing images to accompany written pieces;- Sourcing for daily subjects and specialized information to create original content;- Creating branding campaigns with the design team;- Generating ideas for visual campaigns (video or photo campaigns);- Creating content to accompany the visual campaigns; - Collaborating with media agencies to join press conferences and business events; - Sourcing content for our remote publishers;- Creating visual content in the business field for publishing on Social Media;- Creating, developing and coordinating several Give Away project for increasing the number of followers on Social Media;- Updating the Google company account (responding to clients reviews and updating the visuals (photos of the company); - Creating RADIO and TV commercials for national broadcast.

Bucharest, Romania

- Searching focus keywords and creating original content for online publishing on www.thestylejournal.ro- Providing SEO content for online publishing on www.thestylejournal.ro- Generating ideas for stories;- Sourcing images to accompany written pieces;- Keeping up to date with trends and developments relating to the magazine’s subject matter.

- Searching focus keywords and creating original content for online publishing;- Providing SEO content for online publishing for two websites (don-men.com & www.thestylejournal.ro);- Social Media coordinator (creating posts, starting campaigns and keeping in touch with the clients/readers;- Creating descriptions and different product names for the fashion website;- Editing products pictures and uploading them on the website (currently working in Magento);- Keeping in touch with different companies and creating development strategies;- Coordinating different collaborations for improving our client service; - Creating different development strategies to improve customer care; - Conducting interviews, either in person, over the phone or via email. Some interviews to mention: Codin Maticiuc, Micutzu (Stand Up Comedy), Bogdan Nicolai, Adrian Mitu, Andrei Rosu, Bogdan Chihaia, Matei Stoicescu, Pandutzu, Cosmin Tudoran and more. - Attending seminars, conferences and fairs (some magazine publishers hold exhibitions and events to allow advertisers to meet their readership);- Generating ideas for stories;- Sourcing images to accompany written pieces;- Meeting with colleagues to plan the content of the issue and the character of the publication;- Keeping up to date with trends and developments relating to the magazine’s subject matter;- Creating online campaigns and implement them on other websites;- Creating social media content for Online Magazine and Shop (Instagram and Facebook content);- Creating newsletters with special prices, new products and more, using Mail Chimp platform;- Book reviews and product reviews;- Participating in several photo campaigns for new collections.

Bucharest, Romania

- Creating SEO content for the website www.divahair.ro; - Generating ideas for stories; - Sourcing images to accompany written pieces; - Creating content that will increase Social Media Ranking and Google Ranking.

Bucharest, Romania

- Creating product descriptions for brand clothing (T-shirts, pants, jeans, jackets, denim jackets and more); - Generating ideas for written pieces and creating content to promote the products shown on the company website; - Sourcing for images to accompany the written pieces; - Creating SEO content for the website; - Editing products pictures and uploading them on the website (Open Cart platform);- Keeping up to date with trends and developments relating to the magazine’s subject matter;- Creating newsletters with special prices, new products and more, using Mail Chimp platform;- Participation in photo campaigns for new collections; - Searching focus keywords and creating original content for online publishing by using online tools like Google Trends and other.

Bucharest, Romania

- Creating social media content for Barber Shop (Instagram and Facebook content);- Generating ideas for the content that will be published on both social media pages;- Keeping in touch with clients and followers; - Overview the comments and other content placed by users on the social pages; - Responding to private messages or comments on both social pages.

Bucharest, Local Business

Doing research in my spare time for online content for weddings and other events;Doing SEO research for specific content;Creating online content for the website, based on the results of the research;Creating text lines for social media campaigns (Instagram, Facebook);Developing and creating an "About me" page, which contains specific information;Developing a sale campaign; Creating and developing support for "Customer care" section;Providing ideas for basic information that should be available on the website.

Bucharest, Romania

- Creating SEO content for the website andreearaicu.ro;- Generating ideas for stories;- Sourcing images to accompany written pieces;- Creating content that will increase Social Media Ranking.

Pierre De Coubertin, Nr. 3-5, Bucharest

Managing the content of www.eva.ro/forum and www.city.eva.ro;Creating content for www.eva.ro;Doing research for online content;Participating at meetings and group discussions for online content;Doing SEO research for online content.

Bucharest, Romania

- planning press conferences- keeping in touch with clients - prepare the data base for the press conference- providing information about the location, themes and speakers- issuing invoices- making sure that all the clients are well informed about the press conference

- researching and creating content for online magazine www.ele.ro;- writing and editing news stories and features in the publication’s house style;- ensuring work is well written, accurate and submitted to deadline;- conducting interviews, either in person, over the phone or via email;- attending seminars, conferences and fairs (some magazine publishers hold exhibitions and events to allow advertisers to meet their readership);- generating ideas for stories;- sourcing images to accompany written pieces;- meeting with colleagues to plan the content of the issue and the character of the publication;- keeping up to date with trends and developments relating to the magazine’s subject matter.

Bucharest, Romania

- Handle Complaints ( A customer service agent must be able to effectively address customer complaints)- Promote Products and Services- Troubleshoot Technical Difficulties- Oversee Billing and Payments

- evaluating records for preservation and retention - some may be fragile and need careful handling, repair or conservation;- arranging the acquisition and retrieval of records;- liaising with donors and depositors of archives, both internal and external to the organisation;- preparing record-keeping systems and procedures for archival research and for the retention or destruction of records;- cataloguing collections and managing information and records;- facilitating training sessions on archival procedures;- identifying ways of protecting and preserving collections;- managing and supervising junior staff;- advising on the ongoing organisation and storage of material in order to encourage organisations to plan for the future.- collect customer requirements, determine technical issues- collect, analyze, and report data to meet customer needs

Bucharest, Romania

- using statistical software to manage and organise information;- researching a topic; - briefing interviewers and researchers; - moderating focus groups;- conducting qualitative or quantitative surveys, which may involve field, interview or focus group assessments;- monitoring the progress of research projects; - analysing and interpreting data to identify patterns and solutions, including surveys and focus group transcripts;-